About the Company
rating: 4.3
From purchasing to after sales support, property management to financial transactions, Luxury Escapes knows how to deliver. Since our founding in 2003, our company has been committed to providing bespoke solutions and innovative service in the dynamic and evolving international market of luxury real estate.
Categories
- Real estate agent
- Property investment company
- Property management company
- Real estate rental agency
- Short term apartment rental agency
Contact Information
Phone: +971 4 345 5867
Website: https://www.luxury-escapes.com/
Address: Shop #9, The Onyx Tower 2 - The Greens - Dubai - United Arab Emirates
- Monday: 9 AM–6 PM
- Tuesday: 9 AM–6 PM
- Wednesday: 9 AM–6 PM
- Thursday: 9 AM–6 PM
- Friday: 9 AM–6 PM
- Saturday: 10 AM–4 PM
- Sunday: Closed
Reviews
Review №1
Rating: 5
Good company.
Date: a month ago
Review №2
Rating: 5
Date: a month ago
Review №3
Rating: 5
Hi, everyone! I had an amazing experience with Luxury Escapes Real Estate! I had to help to my friend from Moscow to sale his apartment on Business Bay! Everything was smooth and highly professional!
Date: a month ago
Review №4
Rating: 5
For a seamless experience in securing your perfect home in Dubai, Luxury Escapes is the ultimate choice!
Date: a month ago
Review №5
Rating: 5
Date: a month ago
Review №6
Rating: 5
I had a great experience with Luxury Escapes Real Estate. They were professional, responsive, and really knew area I was looking at. Eddie made the process stress-free, handling all the details and keeping me informed throughout. I highly recommend them to anyone looking to buy or sell property.
Date: a month ago
Review №7
Rating: 5
Date: a month ago
Review №8
Rating: 5
Luxury Escapes delivers top-tier real estate with stunning properties and exceptional service. Their curated selection and expert team ensure a seamless, high-end experience for buyers and investors alike.
Date: a month ago
Review №9
Rating: 5
Great team at Luxury Escapes.
Date: a month ago
Review №10
Rating: 5
Great service and personal care
Date: a month ago
Review №11
Rating: 5
We would like to thank Luxury Escapes Vacation Homes for being responsible, responsive and adequate host, especially to Mr. Normy. We had to relocate during night time due to apartment issues (which didn t depend on the host) and the staff was available even during night time to assist us. They quickly found a solution and helped with next day relocation as well. All phones are easily reachable, staff is welcoming and understanding. The apartments are clean and maintained (we stayed in Discovery Gardens). For minor issues, the team is collaborating. Really recommend!!
Date: 2 months ago
Review №12
Rating: 5
Professional warm team of experts. Always available to help guide you with your needs and expectations.
Date: 4 months ago
Review №13
Rating: 5
great stay at one of the luxury apartments which we did for 2 days, via airbnb. very flexible hosts who helped throughout
Date: 5 months ago
Review №14
Rating: 1
I do not recommend this company to anyone. Unfortunately I rented an apartment in Dubai Marina through Luxury Escape Real Estate. The lease term was from 17.04.2023 to 17.04.2024, after the end of the lease the company started to extort money. 1. Tried to take my money for broken doors. The doors were broken initially when I signed the contract. It is good that I captured these breakdowns on video. 2. same situation with broken floor tiles on the balcony. 3. Withholding money for burned out light bulbs. Although all the light bulbs in the apartment were changed by me during the lease. 4. Now they are trying to charge me for an extra day of rent. Even though I moved out of the apartment on the last day of the lease. Summary, totally incompetent employees. After the end of the lease they start extorting money from the deposit. Looking for any excuse not to return the money. According to the contract the deposit is returned on the day the lease ends. Its been over a week. I have now opened a case with the police. Never contact this company if you dont want to lose your money.
Date: 5 months ago
Review №15
Rating: 5
everything was fine, the hotel is very centrally located, I highly recommend it
Date: 7 months ago
Review №16
Rating: 1
The worst experience Ive ever had in Dubai. From booking to stay nothing went right. Payment by card is subject to a 3% charge which they dont tell you about in advance. The response time is very, very long when they do reply. Check-in was hell: they didnt give the right flat number or the right building to security, who refused to let us in. Of course, it was complicated to get hold of someone from the company in the middle of the night despite all the telephone numbers provided. The flat was infested with cockroaches. Despite several reminders, it was complicated to get someone to take our problem into account. After a few days, they carried out a pest control but live cockroaches were still present, even in the cupboards between our clothes. An unpleasant smell was constantly present in the flat. We asked to change flat, but again, they didnt seem concerned by our problems and claimed not to have availability (despite availability on their website) and offered us a studio when we had rented a 1 bedroom. After contacting booking about our various problems, they suddenly offered us a 2 bedroom for the last two nights. It was a 16-night stay... this stay was completely ruined by the lack of responsiveness and actions on their part. Difficult to stay calm and to recommend to book with them.
Date: 8 months ago
Review №17
Rating: 1
The stay was fine but the company charged me twice the security deposit and even though we checked out 3 days ago they havent returned the deposit nor given me a solution
Date: 8 months ago
Review №18
Rating: 5
Great stay, professional staff definitely would choose them again for my future stays
Date: a year ago
Review №19
Rating: 1
WORST CUSTOMER SERVICE EVER!!!!!!!!
Date: a year ago
Review №20
Rating: 5
I am writing this review because I relocated from Abu Dhabi to Dubai with the help of luxury escape team specially Kaamna Kinger and Ayush. They showed a great professional customer care and with them the transition and relocation was easy and very nice. Thank you and totally recommended!
Date: a year ago
Review №21
Rating: 5
Great stay, cant stress enough how much I recommend staying with Luxury Escapes! Stayed with them for 2 months in one of their studios in Discovery Gardens. Great customer service, very attentive, no issues!
Date: a year ago
Review №22
Rating: 5
Date: 2 years ago