About the Company
rating: 4.7
Whatever your business or leisure needs for car rental, from short term to long term, Thrifty Car Rental provides a comprehensive solution with variety of cars from Mini to Luxury cars within UAE.
Categories
- Car rental agency
Contact Information
Phone: +971 54 581 2438
Website: https://www.thriftyuae.com/
Address: Hilton Hotel - Jumeirah Beach Residence - Dubai - United Arab Emirates
- Monday: 8 AM–5 PM
- Tuesday: 8 AM–5 PM
- Wednesday: 8 AM–5 PM
- Thursday: 8 AM–5 PM
- Friday: 8 AM–5 PM
- Saturday: 8 AM–5 PM
- Sunday: 10 AM–5 PM
Reviews
Review №1
Rating: 5
Good prices, friendly staff
Date: a week ago
Review №2
Rating: 5
A very wonderful and worry-free car rental experience at this Thrifty branch. Mrs. Karen is a dedicated and extremely welcoming team member who will ensure that the rental experience is top-notch. With brand new cars with nice trims and options, definitely recommended!
Date: a week ago
Review №3
Rating: 5
Date: 2 weeks ago
Review №4
Rating: 5
Good service, will rent again next time
Date: a month ago
Review №5
Rating: 2
Karen is all alone. 35 minutes to drop a car is not acceptable. You need to have two employees
Date: a month ago
Review №6
Rating: 5
Date: a month ago
Review №7
Rating: 5
New clean cars
Date: a month ago
Review №8
Rating: 5
Friendly Staff (karen) and great service, she is very helpful and nice, will recommend thrifty car rental for sure!!!
Date: a month ago
Review №9
Rating: 5
Excellent service and professionalism. Thank you Karen Kaye for the excellent help and support.
Date: a month ago
Review №10
Rating: 5
We rented our car from Thrifty for our trip to Dubai. Ms. Karen was really helpful and everything went smoothly. Thank you very much.
Date: a month ago
Review №11
Rating: 5
Really good service and the kids loved the dodge charger
Date: 2 months ago
Review №12
Rating: 3
Car was ok, but return was complicated as rental station at Hilton Hotel was closed and curtesy phone not answering. Had to drive to another location to drop the car and walk back to our hotel.
Date: 2 months ago
Review №13
Rating: 5
How a car rental desk should be. Quick, efficient, transparent, and friendly! We were assisted by Karen, she s a star! She listens carefully and delivers on spot.
Date: 2 months ago
Review №14
Rating: 5
This branch of Thrifty is located inside the Hotel Lobby. The cars they have are very clean and new. I had a wonderful experience with Karen from the customer service desk @ Thrifty. She made the journey of car rental very smooth from start till end. Thrifty is a trust worthy brand for various rentals and Karen assured that all process can be completed online to have better user experience. I am highly satisfied with the rental services and intend to use this service in future as well. Thank you Karen & Thrifty.
Date: 2 months ago
Review №15
Rating: 5
Perfect service, good prices and cars. Special thx to Karen and Shazad, anytime again
Date: 2 months ago
Review №16
Rating: 5
Very quick and professional.
Date: 2 months ago
Review №17
Rating: 5
Date: 2 months ago
Review №18
Rating: 5
Date: 3 months ago
Review №19
Rating: 5
We recommend it! Karen was very nice and helpful. They delivered car to the place Where we needed. Perfect car
Date: 3 months ago
Review №20
Rating: 5
Customer service was amazing It was very friendly environment.
Date: 3 months ago
Review №21
Rating: 5
Excellent service, price, and cars.
Date: 3 months ago
Review №22
Rating: 5
Hiring a car was simple and easy thanks to Karen who helped us throughout the process.
Date: 3 months ago
Review №23
Rating: 5
Excellent service Clean car average price Karen is amazing and professional Overall I recommend thrifty
Date: 3 months ago
Review №24
Rating: 3
Date: 3 months ago
Review №25
Rating: 5
I rented a car at hilton JBR... very smooth and easy process, Karen was very helpful. Everything explained I even extended my reservation through phone very easily and without hassle. Happy with the experience
Date: 3 months ago
Review №26
Rating: 5
Karhan and shahzad very good coming
Date: 3 months ago
Review №27
Rating: 5
A five star experience due to Miss Karen, that made everything nice, smooth and easy! Thank you for your help and your kindness!
Date: 4 months ago
Review №28
Rating: 5
Received very neat and tidy car Mazda 6 from Thrifty, handed over back the car to Hilton Dubai Jumeirah branch where staff named Charisse & Captain Shahzad were very hospitable and cheerful, would like to thank both to make the car handover process so easy without any hassle. Thanks & regards SuniL
Date: 5 months ago
Review №29
Rating: 5
Very friendly - would be happy to come back soon.
Date: 5 months ago
Review №30
Rating: 5
Date: 6 months ago
Review №31
Rating: 5
Nickel rental Clean and inexpensive new vehicle Top notch communication
Date: 6 months ago
Review №32
Rating: 5
We took a Suzuki 2024. Registration and delivery were quick.
Date: 6 months ago
Review №33
Rating: 5
Date: 6 months ago
Review №34
Rating: 5
Karen was amazing :)
Date: 6 months ago
Review №35
Rating: 5
Nice cars. Reasonable price.
Date: 6 months ago
Review №36
Rating: 1
The worst experience ever. I have booked a car at 11:00, but received at 12:30. I had to wait 1,5 hours at parking in the Dubai Hill Mall. The company was promissing that the car is coming but it was late for 1,5 hours. I missed my meeting in Abu Dabi, thurther I missed my prepayed entrance because I was everywhere late. Besides the late delivery of the car, the terminal was out of work and I couldn t pay and had to wait in hot parking for additional 25 minutes to get new one to pay. When we asked to change time of return from same day 23:00 to 21:00, I had to speak, to text five (5) times similar information to different people and to explain where to pick up the car. But at the same time I had to drive, it was really dangerous. Please note, they are asking local number to proceed communication. The worst experience ever!!!
Date: 7 months ago
Review №37
Rating: 5
Karen was very helpful and accommodating. She helped us very good.
Date: 7 months ago
Review №38
Rating: 5
We hired our rental car from thrifty and picked it up from Hilton hotel, The Walk, JBR in feb. Karen who served us at the help desk was very helpful. Will definitely hire from this place again.
Date: 7 months ago
Review №39
Rating: 5
Amazing customer service. Special thank you to Karen from Hilton branch. She is very professional and helped a lot with various enquires from our side from the past 3 month.
Date: 7 months ago
Review №40
Rating: 5
Fast handling and service. Too bad the chosen car was not available, but we received a nice upgrade.
Date: 7 months ago
Review №41
Rating: 5
Good car, uncomplicated process, would book again
Date: 7 months ago
Review №42
Rating: 5
Amazing experience with thrifty, specially with Mrs Karen she was very professional and helpful
Date: 7 months ago
Review №43
Rating: 5
I WhatsApped the lady last minute and she organized a car within two hours in the morning .Great service and smooth handling. Car was clean. Thank you.
Date: 8 months ago
Review №44
Rating: 5
I took the car from Hilton Jumeirah beach and had to extend it multiple times due to changing schedules. Karen at the desk was very very helpful and got all my things done smoothly. Would recommend taking the car from there if you are in the vicinity.
Date: 8 months ago
Review №45
Rating: 1
Never ever rent a car from this company on lease. They just deduct the money from ur account without sending u a statement. You have to keep following up as to why u have been charged for that amount which is higher than the monthly fixed amount. No one gets back to u and u will regret it.
Date: 8 months ago
Review №46
Rating: 5
Great customer service experience from Karen at Hilton JBR
Date: 9 months ago
Review №47
Rating: 2
Surprised to be 150 dirhams extra for scrapes below the front bumper. So small as to be invisible on most photos, except if shooting close up. Better to choose other rental agencies, with so many options close by.
Date: 9 months ago
Review №48
Rating: 5
Date: 11 months ago
Review №49
Rating: 5
Top service and a neat car
Date: 11 months ago
Review №50
Rating: 5
Great place, low prices, thanks to Reya for great customer service.
Date: 11 months ago
Review №51
Rating: 5
Fast and efficient service
Date: a year ago
Review №52
Rating: 5
I am happy to say I had a great experience with thrifty as my vehicle partner. The team is really great specially Rhea from hilton branch who was Always upfront with the services and clarity to assist at all points. Thanks you once again.
Date: a year ago
Review №53
Rating: 5
Date: a year ago
Review №54
Rating: 5
Date: a year ago
Review №55
Rating: 5
Very helpful and always available very good communication any
Date: a year ago
Review №56
Rating: 5
It was a favorable experience for us! No fuzz, so easy to rent and the customer service is very helpful! Also, so easy to return the car as they have a lot of branches any where in Dubai!
Date: a year ago
Review №57
Rating: 5
It is a valuable choice. Car delivery is on time and in good conditions. The process is very smooth.
Date: a year ago
Review №58
Rating: 5
Very fast thank you aria she help me very fast
Date: a year ago
Review №59
Rating: 5
Clean, inexpensive vehicle. Very professional staff. The vehicle was delivered to us directly to the hotel and for return too. Really great.
Date: a year ago
Review №60
Rating: 5
Great care from Ria
Date: a year ago
Review №61
Rating: 5
Best car rental. All went well. Very good price. Will book again with them.
Date: a year ago
Review №62
Rating: 5
Rea was great help
Date: a year ago
Review №63
Rating: 5
Good service and staff
Date: a year ago
Review №64
Rating: 5
Very good experience for the 3rd time. Thank you Rea for making it fast and efficient
Date: a year ago
Review №65
Rating: 5
Date: a year ago
Review №66
Rating: 1
Bad experience with them. Very small scratch not even visible they charge me AED 300!!!. And I am sure I am not the one who made it. It was most likely hit by carrefour wheel in in mall parking area by man who passed through my car. Will not tried them again.
Date: a year ago
Review №67
Rating: 5
I recently hired a car from this establishment and was very impressed with the overall experience. The price was great and the car was in excellent condition, with a full valet that made it look and feel like new. The staff were all very friendly and welcoming, with big smiles and a positive attitude that really helped to set the tone for the whole trip. I appreciated their attention to detail and their willingness to answer my questions and address any concerns that I had. All in all, I had a fantastic experience with this establishment and would definitely recommend it to anyone looking for a reliable and affordable car rental service. Thanks to the great staff and management for making it such a smooth and enjoyable experience!
Date: a year ago
Review №68
Rating: 4
Practical and fast.
Date: a year ago
Review №69
Rating: 5
I had a great experience renting from this Thrifty branch and special mention goes to Raya who made the whole process effortless. On short notice i requested a Dodge Charger and she sourced the car to the branch within 90mins. I liked the fact the agent didnt try to push add-ons too. Id highly recommended this branch if youre in the area.
Date: a year ago
Review №70
Rating: 5
Super friendly and helpful team
Date: a year ago
Review №71
Rating: 4
Date: a year ago
Review №72
Rating: 5
Great service from Rea and the team. She has been very helpful in getting the vehicle type I need, clear precise instructions.
Date: a year ago
Review №73
Rating: 5
Date: a year ago
Review №74
Rating: 5
Great service and full transparency. Rea is the type of agent you wish to meet at a car rental desk as it makes everything really easy for you! Highly recommend
Date: a year ago
Review №75
Rating: 5
Excellent. Good car
Date: a year ago
Review №76
Rating: 5
Friendly, got an upgrade, everything worked out well
Date: a year ago
Review №77
Rating: 4
Date: a year ago
Review №78
Rating: 5
Date: a year ago
Review №79
Rating: 5
Date: a year ago
Review №80
Rating: 5
Very good services, flexible agent, helped us extend the resevation multiple times, for the same rate. Recommend it.
Date: a year ago
Review №81
Rating: 5
Date: a year ago
Review №82
Rating: 5
Date: a year ago
Review №83
Rating: 5
Great nothing to say
Date: a year ago
Review №84
Rating: 5
Very good place and kind & professional staff. I am using this point with pleasure
Date: a year ago
Review №85
Rating: 5
Date: a year ago
Review №86
Rating: 5
The best rental company EVER
Date: a year ago
Review №87
Rating: 5
Great value for money
Date: a year ago
Review №88
Rating: 5
Date: a year ago
Review №89
Rating: 5
The process for hiring a car was smooth and fast. I needed a car with a larger cargo space, therefore the company was good in recommending a suitable upgrade.
Date: a year ago
Review №90
Rating: 5
Date: a year ago
Review №91
Rating: 4
Very good
Date: a year ago
Review №92
Rating: 5
Super
Date: a year ago
Review №93
Rating: 5
Date: a year ago
Review №94
Rating: 5
Great service. Everything went smoothly.
Date: a year ago
Review №95
Rating: 5
Great company with a good services , smiley staff,
Date: a year ago
Review №96
Rating: 5
Great attendants. Great service!
Date: a year ago
Review №97
Rating: 5
Very professional
Date: a year ago
Review №98
Rating: 5
In Dubai best renta car and very smiling personal very good thanks a lot
Date: a year ago
Review №99
Rating: 5
Date: a year ago
Review №100
Rating: 5
Date: a year ago
Review №101
Rating: 5
Date: a year ago
Review №102
Rating: 5
Best car rental company in Dubai, graet servic and amazing staff. Definitely I recommend
Date: 2 years ago
Review №103
Rating: 5
Professional service and very good staff
Date: 2 years ago
Review №104
Rating: 5
Date: 2 years ago
Review №105
Rating: 5
Good
Date: 2 years ago
Review №106
Rating: 1
Very disapointed with our experience. the car we were offered was dirty. And the employee had the disrespect to told us, the car had just been clean. When you could find hairs all over the seats and sand in the trunk. The manager offered us an temporary upgrade for 2 days (our booking is for 14days) and then they are going to give us back our original booked car, clean this time !
Date: 2 years ago
Review №107
Rating: 1
Do not rent a car, they will charge your card after you return to your country claiming traffic fines. They got me for 800 usd. BEWARE
Date: 2 years ago
Review №108
Rating: 5
Date: 3 years ago
Review №109
Rating: 5
Good
Date: 3 years ago
Review №110
Rating: 5
Date: 5 years ago
Review №111
Rating: 1
Ac not blowing cold and brakes are very noisy
Date: 5 years ago