About the Company
rating: 4.5
Dubai A1 car rental company offers luxury car rental deals
Categories
- Car rental agency
Contact Information
Phone: +971 54 533 3111
Website: https://www.rotanastar.ae/
Address: Saratoga Building - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews
Review №1
Rating: 5
The best experience in Dubai and the best treatment. Thank you to Professor Abdel for the refined taste
Date: 2 days ago
Review №2
Rating: 1
Very bad handling When the car is delivered, the agreement is changed and amounts not agreed upon are taken The agreement was made with them to deliver the car at the airport at 2 pm. Before the car was delivered, they contacted me and changed the agreement and requested an additional amount for a new day. Please be careful when dealing with them Amounts were requested that were not included in the agreement
Date: 6 days ago
Review №3
Rating: 5
Recently rented corvette , TBH I had lot many things going in my mind about deposits about how will it go and all . Trust me guys I think this company is the best in business . Very efficient in replying to your queries . I would like to mention Md Adnan who made everything possible and Modar the driver who got us the car as requested at the location . He was as well very very helpful and the best part about them is that apart
Date: a week ago
Review №4
Rating: 1
it was hard to deal with them and they don t act in professional way
Date: a week ago
Review №5
Rating: 1
Very very bad experience , they didn t come at the time and their cars are very bad one star is too much for them
Date: a week ago
Review №6
Rating: 5
Amazing rent a car shop amazing cars clean facilities 100 percent recommend
Date: a week ago
Review №7
Rating: 5
Thank you to brother Muhammad Adnan For his elegance and speed
Date: 2 weeks ago
Review №8
Rating: 1
My husband booked a blue corvette stingray through this company, after being let down by another company a few days prior. We had spoken to Ashlem on the day who was lovely, and ensured us we would get a blue automatic roof corvette stingray for Saturday 28th September. She stated that they had 4 available and it would not be an issue at all. She had sent me a message confirming the booking drop off time at our hotel for 10am. I had also received a message from the company from another mobile number confirming the same. Ashlem charged us 1400 aed with no deposit, however I have since looked at the website, and they only charge 1199 aed for the same car, so appears I ve been scammed out of 200aed. On Saturday morning at 10am, my husband and I were waiting within the hotel lobby for a bit, with no show. At 1010 hours I messaged the company looking for an update. At 1030 I received a reply stating Hello sorry for being late little bit, but you know traffic . The company is only a 20 minute drive away from our hotel, and when I looked on Google maps there were no traffic issues, but I took this at face value. At 1047 hours, I received a message from the driver looking for the location of my hotel and he stated he was just on his way, which was confusing as I had been told 20 minutes prior that he was stuck in traffic when he clearly hadn t even left yet. At 1110 hours, the driver arrived .with a manual roof burgundy corvette. The driver explained that the blue corvette was not available, and that the person who had it previous had extended their booking. I m confused why they would allow someone to extend their booking when one of their other customers (us) had already booked that specific car for this date. Surely they should be saying to that person that they are unable to extend their booking due to a customer booking for that date? The driver, Ashraf, was nice enough, however stated that we were only booked for 200kph over a 24 hour period, when Ashlem had confirmed to me it would be 260kph, it seems no one can make up their minds. After we refused to sign the paperwork to accept the car, as this was not what we ordered, Ashraf stated he would contact the person who extended their booking of the blue stingray corvette and tell them they would have to return it to allow us to have it. He stated to us that he would be back in touch around 3 hours later to arrange drop off. This would have now been around 3pm. We had booked plans for the day, which would have been unable to be carried out had we accepted this offer, however we should never have had to have gone down that route in the first place. Not sure what happened to the other 3 automatic stingray corvettes Ashlem had told us would also be available for the Saturday? Upon inspecting the car, I noticed multiple scrapes surrounding the body work. This wasn t specifically an issue for us. The back left tyre had a big gash in it causing a tyre pressure warning to show on the car. None of this was told to us before the car being handed over, as Ashraf didn t start the car or show us about it prior to leaving. The only good thing was driving the car. It was lovely to drive, and we were given half a tank, which we left with same. We agreed on the Saturday with Ashraf and I had messaged Ashlem, and confirmed pickup of the car at 11am at our hotel. This was agreed, and I confirmed to both that we had lunch booked for 12, and they NEEDED to be on time, and not as late as they were during drop off. It is now Sunday 29th September, and again my husband and I are still waiting for pick up at 1130 hours. My husband contacted Ashraf, who stated that it wouldn t be him that would be picking the car back up it would be someone else, and they would be here within 60 minutes!!! Why agree a pick up time if you are not going to stick to it at all!!! Shame the amount of issues and loss of trust we ve had, when we were told by Ashlem that their company was the biggest car company in the middle east , and it s a shame that she hasn t replied to any messages since booking.
Date: 2 weeks ago
Review №9
Rating: 5
Thank you to Brother Muhammad Adnan for his distinguished service
Date: 2 weeks ago
Review №10
Rating: 5
Date: 2 weeks ago
Review №11
Rating: 1
Date: 3 weeks ago
Review №12
Rating: 5
The best car rental company in Dubai, and thanks to Atef, Maryam, and Anam Shirazi for their treatment and professionalism. I advise everyone to deal with them and they meet all your needs
Date: 3 weeks ago
Review №13
Rating: 1
Didn t like the attitude
Date: 4 weeks ago
Review №14
Rating: 5
Very nice car anam awesome service
Date: a month ago
Review №15
Rating: 5
Thank you for the good treatment of Mr. Muhammad Adnan. May God give him a thousand blessings
Date: a month ago
Review №16
Rating: 1
These people have no ethics or principal. I rented a Roma, while waiting for it to be ready, I told them when I returned the car I would need an RSQ3 for a few days. They asked me to pre-pay without signing any agreement or document at all, its not their policy to pre-pay for a rental. You can reserve a car without paying. When I ended up not needing the Audi they told me it was non-refundable. They are nothing more than common thieves. Taking advantage of people wherever they can. I was warned about them, I shouldve listened. If you want to be treated badly and drive disgusting cars, rent with them.
Date: a month ago
Review №17
Rating: 1
I don t recomand this company, after return car, you need to pay extra tax!!! Becarefull!!! I rent a lambo spider blue and it s coming with lambo black and normal one and when i ask for the blue one, says it s coming after 3 hours, and never come!!!
Date: a month ago
Review №18
Rating: 5
Muhammad adnan was so support and helpful , they have fast service and clean cars
Date: a month ago
Review №19
Rating: 5
This was one of the best experiences I ever had ! I recomand to anyone who know to enjoy beauty and wanna have a dose of adrenaline The people renting this wonderful cars are extremely friendly and understanding, theyre trying their best to accomplish all wishes client has ! Respect and keep it like that guys ! Hope to see you all soon and make new memories Greetings, Alex
Date: a month ago
Review №20
Rating: 5
Sunset with my Dreem class unforgettable moment lot of thanks javed and Rotana team for providing a good service.
Date: a month ago
Review №21
Rating: 5
My experience with Rotana Star always amazing, the cars always in the best conditions (clean, well maintained). The team very professional and treating the customers as friends with advices and support and ready to help 24/7. My last experience takes me to another level with Rotana Star when I called Mr. Mohammed (Abu Omar) from Europe (during my summer holiday with the family) and I asked for a family car on my arrival to Dubai airport. The surprise was brand new Escalade waiting for us and Rotana team having another car to help us with carrying our luggage to the hotel door to door and the same service on our return after couple of days This is really amazing experience and really appreciated for a team members looking after their customers in 7 starts way of service. From my opinion with the full respect to others rental cars offices,,, Rotana Star reach a global level of services without any competitive anywhere in UAE or even any other countries
Date: a month ago
Review №22
Rating: 5
I booked mazda 6 for a month price is very good driver mr. Javed bring car at my home I am happy with rotana servic. Thanks rotana.
Date: a month ago
Review №23
Rating: 5
Best car rental in Emerats Very Good deals on luxury cars and sports cars one of your gay mubasher is nice person thanks rotana for very good service
Date: a month ago
Review №24
Rating: 5
Good experience with rotana staff and delivery gays are professional specially Mr javed is very helpful thanks rotana
Date: a month ago
Review №25
Rating: 5
I book stingray corrivet form rotana star cal renal mr. Javed bring my dreem car for me thanks a lot recommended every one
Date: a month ago
Review №26
Rating: 5
The best car rental company in the UAE thanka mubasher 4 a grate ride thanks Rotana
Date: a month ago
Review №27
Rating: 5
Very good service car condition is amazing like bran new thanks mobasher thanks Rotana.
Date: a month ago
Review №28
Rating: 5
Experience was great traveling I appreciate Mr javed service . The rates were affordable , and the overall experience was also awesome. I have used this car rental service more than twice and have found it always convenient, l am very amused and I will use again and again. Thanks Rotana
Date: a month ago
Review №29
Rating: 5
Thanks Mobasher bro for very good service. Highly recommend Best Car Rental in Dubai! Exceptional service from start to finish. Their fleet is top-notch, offering a wide selection of vehicles to suit any need or preference.
Date: a month ago
Review №30
Rating: 5
Wonderful experience with Rotana Star, this was my first time. Javed was very attentive during the whole proces and great service and communication. Next time Rotana Star again! thanks
Date: 2 months ago
Review №31
Rating: 5
This is the 2nd I have been renting with this agency and the service is still on top. Last minute reservation once again and the car was delivered on time. Thanks javed thanks rotana
Date: 2 months ago
Review №32
Rating: 5
Thanks javed for URUS Ride very nice car and very good peoples
Date: 2 months ago
Review №33
Rating: 5
Thanks mobesher for a grate ride. I never forget his moment
Date: 2 months ago
Review №34
Rating: 5
I have delt with many rental companies since I came to dubai 10 years back, and I had issues with most of them i.e. delays in paying back the deposit, dirty and unmaintained cars, hidden charges in the contract ..etc. but with Rotana star car rental, everything was supper smooth and convenient, Competitive prices, brand new cars, the car will be delivered and picked up from your place, and in case of any issues you can call the company and they will assist you on the spot. Last time Mr. Mobasher bring car for he is very nice and he explained everything before ride so Thanks Rotana for good service
Date: 2 months ago
Review №35
Rating: 5
I was searching on Google for car rental one of my friend suggested Rotana star car rental services it was amazing and good service good manner to receive customer thank you look forward see you again thanks javed
Date: 2 months ago
Review №36
Rating: 5
Mhoqmaad Adnan is a professional rental company. Great experience with huracan spyder.
Date: 2 months ago
Review №37
Rating: 5
One of the best rental car services, the customer service is highly appreciated,Mr Mubashir has always provided the best service
Date: 2 months ago
Review №38
Rating: 5
I recently rented a car here, and I had a great experience. The car was in excellent condition and drove perfectly. Javed was fantastic, really helpful and made everything super easy. Definitely recommend renting from them! Thanks Rotana
Date: 2 months ago
Review №39
Rating: 5
Always been a fantastic experience, I have been with Rotana star for a very long time, switching cars on rental. And the services were always smooth thanks to Mr. Javed He is the best person. Thank alot for making things easy.
Date: 2 months ago
Review №40
Rating: 5
Excellent and efficient service by mubasher! Very supportive and helped multiple times when I wanted to change car or had any issues. Highly recommended and would use again if needed!
Date: 2 months ago
Review №41
Rating: 5
Best car rental company in dubai and Mr.Nasir is very good we appreciate
Date: 2 months ago
Review №42
Rating: 5
Returning the rental car is a breeze with this service. The process is quick and hassle-free, allowing you to focus on your travel plans. Thanks javed
Date: 2 months ago
Review №43
Rating: 5
Had a fantastic experience Mobasher and ROTANA star car rental Dubai. This is the second time I have used this company, and they always exceed my expectations and I always leave with a gorgeous and pretty much brand-new car.
Date: 2 months ago
Review №44
Rating: 5
It was an amazing experience with a very good new car thanks for (mobasher) he was so supportive and Cooperative. I really enjoyed my vacation.
Date: 2 months ago
Review №45
Rating: 5
rented a car for a month, great support from mubashir, he was very helpful and very responsive in all communication thanks Rotana
Date: 2 months ago
Review №46
Rating: 5
Great service, new cars, good price will use again thanks Javed
Date: 2 months ago
Review №47
Rating: 5
Thanks mobasher for a very good service. I recommend to my all friends. Rotana star is best luxury cars provider thanks rotana
Date: 2 months ago
Review №48
Rating: 5
The best car rental experience Ive ever had! The luxury car rental in Dubai provided me with a top-of-the-line vehicle that was perfect for exploring the city. Thanks javed
Date: 2 months ago
Review №49
Rating: 5
I have very good experience with rotana star rent a car Highly recommend to all to use this service Bundle of thanx Mr Javed
Date: 2 months ago
Review №50
Rating: 5
I really enjoy with Cadlic thank u mubashir for a good service
Date: 2 months ago
Review №51
Rating: 1
Mafia advice, any Saudi who does not follow celebrities, by God, Khabour, Khabour, Shawam, they see you as a trap. Ask someone who rented from them. No deposit will be returned, and many other things that I do not want to talk about except to those who completed the case with them.
Date: 2 months ago
Review №52
Rating: 5
I rented a car from Hani in Sofitel Jumeirah. The car is clean and beautiful. Their service is great and their timing is excellent. Muhammad Adnan came to pick it up from me and he and Hani were wonderful and polite. Thank you very much. I will adopt your car when I come to Dubai, God willing.
Date: 2 months ago
Review №53
Rating: 5
A very good experience with rotana I love DEFENDER thanks rotana thanks javed
Date: 2 months ago
Review №54
Rating: 5
I saw some bad comments in review section I totally disagree with that guys because I am rented cars from Rotana from 5 years I have very good experience with them. I take sports cars many time like farrare, hurricane, evo spider Urus I cant face any problem during my contract. Thanks Rotana appreciate all staff
Date: 2 months ago
Review №55
Rating: 5
Thanks rotana thanks javed for a very good service I really like this amazing car!
Date: 2 months ago
Review №56
Rating: 5
I booked Bentley GTB I receive car on time driver mobasher is very kind and professional I love this car thanks rotana
Date: 2 months ago
Review №57
Rating: 5
Your sports cars are amazing all cars are very good condition staff is helping and drivers are also nice and professional thanks javed
Date: 2 months ago
Review №58
Rating: 5
Amazing service by Rotana star car rental. Thanks mobasher
Date: 2 months ago
Review №59
Rating: 5
Mohammad Adnan is the best he made me try the lambo URUS! Very helpful even at 12midnight atill helps the client... wil definitely borrow from him again. Thank you so much Adnan
Date: 2 months ago
Review №60
Rating: 5
Good experience with javed and ROTANA recommend
Date: 2 months ago
Review №61
Rating: 5
Rented a car from and had an amazing experience! Mubsher is a professional driver for deliver the car and explain each and everything about rouls about roads appreciate
Date: 2 months ago
Review №62
Rating: 5
A grate car rental agency all over the GCC I recommend to everyone specifically for sports and luxury car. A one of them javed is very helpful and professional
Date: 2 months ago
Review №63
Rating: 5
Nice peoples amazing car very good service I have 5 star for mr. javed and Rotana
Date: 2 months ago
Review №64
Rating: 5
Nice cars good service thanks rotana thanks mubashir
Date: 2 months ago
Review №65
Rating: 5
I really thanks to u mobasher u bring my dreem for me appreciate
Date: 2 months ago
Review №66
Rating: 1
Every vehicle is fitted with a tracking device and is being monitored. They remotely turn off the car if you speed. Why do you think I rent a sports car?! To drive it like a yaris?! They then ask for more deposit fees for reckless driving. All their cars are salvaged American spec models.
Date: 2 months ago
Review №67
Rating: 5
My experience is very good with Rotana star rent a car. Thanks javed
Date: 2 months ago
Review №68
Rating: 5
I recommend to every one staff is very nice helping and professional mr. Mubasher is a amazing person thanks bro. start to end everything is very easy and simple. Keep it up good service
Date: 2 months ago
Review №69
Rating: 5
I Rented a car from Rotana and had an amazing experience Thanks Mobasher
Date: 2 months ago
Review №70
Rating: 5
Wonderful My deposit came back on time, thank you for the grate service and thanks mobasher
Date: 2 months ago
Review №71
Rating: 5
It is a very excellent company and my relations with them are very enjoyable and I am satisfied with you guys thanks to Mr. Javed
Date: 2 months ago
Review №72
Rating: 5
Best car rental in Dubai Great 24/7 communication and service Best cars in Dubai with the best prices. I rent from them 4 - 5 time a lot of cars and everything was amazing Deposit back exactly on time. Thanks Mr. Mohammad al kafre thanks javed
Date: 2 months ago
Review №73
Rating: 5
Thanks Rotana for providing a grate service Thanks Mobasher
Date: 2 months ago
Review №74
Rating: 5
Thanks Rotana Thanks Javed strongly recommend
Date: 2 months ago
Review №75
Rating: 5
Good service nice peoples amazing carz. Thanks M.Javed
Date: 2 months ago
Review №76
Rating: 5
I recommend rotana star rent a for car rental to all my friend because rates are very good and cars in very good condition. Specially thanks for javed for very good service
Date: 2 months ago
Review №77
Rating: 5
Nice cars very gooooood service specially I like Romans luxury car last time I rented RR culanin Mansori sach a beautiful car. Thanks mobaher he bring my dreem car for me
Date: 2 months ago
Review №78
Rating: 5
I visited many rent a car agencys but I have very good experience with rotana and one of them mr. Javed
Date: 2 months ago
Review №79
Rating: 5
i have 5 stars for ROTANA STAR rent a car because very nice service. thnks javed
Date: 2 months ago
Review №80
Rating: 5
Nice place for the luxury cars , and good service provider, good management and nice staff. One of your staff mubashir he very cooperative and gentleman
Date: 2 months ago
Review №81
Rating: 5
Cars booking with rotana is very easy and staff is helping. Mobesher bring car for at my hotel and inform me about UAE traffic rules specially about abu dhabi speed limits thanks rotana thanks mobasher
Date: 2 months ago
Review №82
Rating: 5
Incredible place to rent a sports car! The vehicles are in great condition, the service is excellent and I have never met such a great staff.
Date: 2 months ago
Review №83
Rating: 5
Rotana star rent a car have very nice sports cars i recommend appreciate mobsher
Date: 2 months ago
Review №84
Rating: 5
Thank you so much for myour good service for us. Mr. Mobasher is Such a sweet driver.
Date: 2 months ago
Review №85
Rating: 5
Great service very humble staff wonderfull experience thanks Mobasher being my dream car for me
Date: 2 months ago
Review №86
Rating: 5
Very nice cars and very polite staff they also have a lot of luxuries cars with very good prices should really try to rent from them. Thanks javed
Date: 2 months ago
Review №87
Rating: 5
Its was great day with Ferrari Excellent service. Very quick to respond and very flexible I would highly recommend ROTANA STAR RENT A CAR to anyone looking for great, spotlessly and thanks Mr Mobasher to explain for everything before heading the car
Date: 2 months ago
Review №88
Rating: 5
Best to visit in Rotana. Nice nd Frendly staff nd best Service. Recommended Thank to Mr. Javed
Date: 2 months ago
Review №89
Rating: 5
Nice compnay and good behavior off staff thanks mubashir
Date: 2 months ago
Review №90
Rating: 5
One of the finest people I have dealt with, especially Muhammad Adnan. He is sophisticated in dealing, makes things easy, and does not delay in answering any question.
Date: 2 months ago
Review №91
Rating: 5
A great experience!!! The car was amazing and my driver Mhd Adnan was very professional. Experience to be redone.
Date: 2 months ago
Review №92
Rating: 5
Having chosen ROTANA STAR Car rental for my recent visit, I was thoroughly impressed by their exceptional service. Mr. JAVED is very excellent.
Date: 2 months ago
Review №93
Rating: 5
Rotana economic cars are very nice Mr. Mobasher bring Mazda 6 for me with very good rental price thanks bro
Date: 2 months ago
Review №94
Rating: 5
A thousand thanks to the young people in this office, the pinnacle of ethics, sophisticated dealings and taste. A thousand thanks to brother Muhammad Adnan for his sophisticated and polite treatment, and God willing, the visit will be repeated.
Date: 2 months ago
Review №95
Rating: 5
recently had the pleasure of renting a car from Rotana Rent a Car. The experience was excellent from start to finish. Specially thanks Mr. Mobsher
Date: 2 months ago
Review №96
Rating: 5
Very nice service big thumb to mubasher such a sweet driver for pick up and delivery of ur car
Date: 2 months ago
Review №97
Rating: 5
Great experience with this company during June.. Good, competitive prices and very nice cars! Thank you to Javed for give a very good service
Date: 2 months ago
Review №98
Rating: 5
Good Job keep up the good work...ur service is excellent ..thanks javed
Date: 2 months ago
Review №99
Rating: 5
Great service Thanks Rotana and all staff special thanks Javed Mobshar
Date: 2 months ago
Review №100
Rating: 5
Excellent service. The best car rental in Dubai. helping staff. thanks Mobashar
Date: 2 months ago
Review №101
Rating: 5
Its amazing I really thanks full rotana star for give me amazing service.also thanks mr.mubshir to bring it nice car for me
Date: 2 months ago
Review №102
Rating: 5
I recommend every one take cars from rotana I have good experience thanks javed
Date: 2 months ago
Review №103
Rating: 5
Good service by driver mubashir he is very professional
Date: 2 months ago
Review №104
Rating: 5
Luxury cars rotana stars rent a car have v good experience with them super service Thanks mr mubasher
Date: 2 months ago
Review №105
Rating: 5
I have a very good experience with rotana last time I take GT Mystang from him good price and coprativ staff. Specially thanks Mobasher
Date: 2 months ago
Review №106
Rating: 5
It was very cool, thanks Mhd Adnan!
Date: 2 months ago
Review №107
Rating: 5
Abdrahman number one for Service ,for gle 53 Mercedes
Date: 2 months ago
Review №108
Rating: 5
Very good company and they have very good vahichles verygood srvice and drivers specially Mr. Mbashir is a very good and a professional guy.
Date: 2 months ago
Review №109
Rating: 5
Great service, Ahmad - thank you! Great car, which was in first class condition. Would reconnect to anyone.
Date: 3 months ago
Review №110
Rating: 1
If you are looking to damage your nerves and ruin your vacation, deal with this office. Bad treatment, lack of professionalism, and disrespect for the customer. I rented from them twice, and each time is worse than the second. With death, they respond to you so that they pick up the car at the airport, and with death, they return the insurance and do not return it to me until after I did not complain to them about consumer rights in Dubai.. I swear to God I would not rent from them if they gave me the car for free.. and I swear to God that this is what happened to me without any distortion..
Date: 3 months ago
Review №111
Rating: 5
5 star
Date: 3 months ago
Review №112
Rating: 5
Came to rotana and I rented a corvette, rsq3, q7, s3, Rangerover SVR. And every car was driving beautifully and we had the best customer service
Date: 3 months ago
Review №113
Rating: 5
This is seriously the best place I would recommend. Very honest and reliable,they will offer you the best service and the best luxury cars for affordable price. You seriously don t have to worry about not getting your deposit back !!
Date: 3 months ago
Review №114
Rating: 5
Date: 3 months ago
Review №115
Rating: 5
Thank you for service you are good man Mr. Big Ashraf I will deal with you again good car , good service
Date: 3 months ago
Review №116
Rating: 5
Very helpful and supportive, fare prices, flexible highly recommended for car renting
Date: 3 months ago
Review №117
Rating: 5
good
Date: 3 months ago
Review №118
Rating: 4
Date: 3 months ago
Review №119
Rating: 5
The best dealings and the best prices. Brother Samer never failed to be with me, he is a kind and helpful person
Date: 3 months ago
Review №120
Rating: 5
good
Date: 3 months ago
Review №121
Rating: 5
Frankly, we thank them for their good treatment and may God bless them
Date: 3 months ago
Review №122
Rating: 5
I rented an Escalade V from them and they were very respectful and cooperative, especially my brothers Abdul Rahman and Imad. There is nothing easier and faster than the rental procedures. May God grant them well-being, whatever they fall short of. I recommend it and, God willing, I will adopt them and come back again
Date: 3 months ago
Review №123
Rating: 3
Date: 3 months ago
Review №124
Rating: 5
Date: 3 months ago
Review №125
Rating: 1
Watch out for hidden fees. They also stole my booking deposit of $1000. Still fighting to get it back after months
Date: 3 months ago
Review №126
Rating: 5
Date: 3 months ago
Review №127
Rating: 5
Thank you for support Hamza and Samer
Date: 4 months ago
Review №128
Rating: 5
From my experience when I rented a car from Rotana Star, I noticed their punctuality and the availability of all luxury cars. Special thanks to Mr. Mahmoud Hossamy, who works there as a driver.
Date: 4 months ago
Review №129
Rating: 5
I was in dubai recently for 2 weeks. ROTANA was near my apartment so I stopped by and they got me setup with a nice SUV. Sarah was a pleasure to work with and she got me rolling quickly. She was very professional and always quick to respond to my calls/messages and she made sure I received my deposit back when it was due. My overall experience with ROTANA STAR was positive and I will certainly do business with them again.
Date: 4 months ago
Review №130
Rating: 5
Thank you Rotana Star Rent a Car, Special thanks to Hadi for 80% of the Deal Great Job Brother and also Ashraf for delivering the Lamborghini & Ghalb for picking it up on time Awesome Experience and deposit money back in a few days Thanks again Adam & Mimi
Date: 4 months ago
Review №131
Rating: 5
Date: 4 months ago
Review №132
Rating: 5
Date: 4 months ago
Review №133
Rating: 1
Apart from gorging on your money, there is nothing else. The cars are damaged everywhere. The deposits were returned more than a month later and if he could have not returned it, he clearly would have done so.
Date: 4 months ago
Review №134
Rating: 5
One of the best if not the best rental place and special thanks to brother ahmed for his advice and good rates
Date: 4 months ago
Review №135
Rating: 5
Good company good service thanks Mr hadi for your service
Date: 5 months ago
Review №136
Rating: 1
When cheap becomes expensive! Poor service and unadvertised charges.
Date: 5 months ago
Review №137
Rating: 5
Dealt with Saira from London to Dubai and during the visit. Was amazing and available throughout. Will be using again soon and highly recommend. Thanks again to the guys @Rotana
Date: 5 months ago
Review №138
Rating: 1
Skip this company! The don t give come back your deposit! MAFIA, I m gonna in everywhere about these liars and file a report with the police.
Date: 5 months ago
Review №139
Rating: 5
Competitive prices and excellent service. Thank you, Rotana team. Our Lambo rental was very enjoyable
Date: 5 months ago
Review №140
Rating: 5
Date: 5 months ago
Review №141
Rating: 5
Date: 5 months ago
Review №142
Rating: 5
It was wonderful experience cars are very new and comfortable, especially thanks to Mr. Hadi for good and kind assistance
Date: 5 months ago
Review №143
Rating: 5
Very good cars very good service thanks Mr Hadi for your help I will back soon inshallah
Date: 5 months ago
Review №144
Rating: 5
Good cars good price
Date: 5 months ago
Review №145
Rating: 5
Good cars
Date: 5 months ago
Review №146
Rating: 5
Date: 5 months ago
Review №147
Rating: 1
If i could give this 0 stars trust me i would have done this may have been the most horrible experience talking to these untrained and unmannered staff that they have. while texting one of the people on whatsapp he said he had a black urus ready for me today as i confirmed with him he disappeared for 30 minutes came back and said its not available . so then we booked a urus for tomorrow ( which took more than an hour because he would randomly disappear and was so unprofessional ) and had a specific time at 4pm where he was supposed to drop it off i messaged him 30 minutes prior to make sure everything would be according and he ghosted me i then repeated called him and he would pick up hear my voice and hang up.yesterday it took me an hour to book a car with this guy just because of how unprofessional they are this pissed me off to an extreme level so i decided to call the head office and explained the situation to them they said that theyll sort it out and make sure he calls me. it was now 4:30 and i received no phone call i then called the head office and once again when they heard my voice they simply hung up. This was the most horrible experience rent a car do not fall for the advertisement of celebrities!!!!
Date: 5 months ago
Review №148
Rating: 1
It s been 2 months since I rented a car and until now they did not refund me back my deposit even after several follow ups.
Date: 5 months ago
Review №149
Rating: 5
To be honest, it is one of the best offices I dealt with in Dubai, Rotana Star, speed, excellent work, and luxurious schedules. Brother Hadi s treatment was top-notch with respect, sophistication, and a helpful person.
Date: 6 months ago
Review №150
Rating: 5
Date: 6 months ago
Review №151
Rating: 5
An excellent company and rated 10 stars for honesty, many experiences and always for the best
Date: 6 months ago
Review №152
Rating: 5
Wonderful rental office, excellent treatment
Date: 6 months ago
Review №153
Rating: 5
Best combany in the world good car good service i rent Mercedes Amg gt very nice car thanks Mr hadi for your help see you soon
Date: 6 months ago
Review №154
Rating: 1
For the fact that they do so much advertising with well-known stars, its an organizational disaster! We booked a Ford Mustang and they said it would be perfect, we would bring it to your hotel. We also booked a second driver. When we waited for the car in the morning, no one came. After repeated telephone contact and discussions, they brought the car to the hotel. When they arrived it wasnt the car they promised, but they still wanted the same price! Nobody knew anything about a second driver either, simply an organizational disaster! We had to pay a deposit of over 700 euros for 2 days of rent. We were promised that we would get it refunded 21 days after the rental. About a month later I started sending emails and Whatsapp without receiving a response. After 2 month and repeated reminders and including legal protection insurance, I finally got the money. what a shame for such a magnificent company! In the end, everyone has to decide for themselves where to rent a car, but I will never rent a car from doeser Rental again when Im in Dubai!!!
Date: 6 months ago
Review №155
Rating: 5
Best service ever tried in dubai Good service Best cars Staff are very experienced and very polite Good rates in rental Very clean cars Highly recommended
Date: 6 months ago
Review №156
Rating: 5
Date: 6 months ago
Review №157
Rating: 5
Date: 6 months ago
Review №158
Rating: 5
Super smooth and fast proceess, good price and in general a very good experience, I rented a beautiful C8 Corvette for the weekend from the desk at Address Beach Resort, Shajahan attention was the best, hes super helpful with everything, replying my questions, and giving me recommendations and I really enjoy this time, serious company, reliable and trustworthy, most definitely would rent again soon.
Date: 6 months ago
Review №159
Rating: 5
Good cars
Date: 7 months ago
Review №160
Rating: 5
best car rental
Date: 7 months ago
Review №161
Rating: 5
Rotona thes compni is very good and take car for corvate is very best compeny is deposite is give back one month is very good company
Date: 8 months ago
Review №162
Rating: 5
Rotana provide best rental service in dubai thay have very nice luxury, sports and iconomic cars. My last experience with lamborghini evo. Thanks Rotana
Date: 8 months ago
Review №163
Rating: 5
I was nice service with Abdallrahman thank u
Date: 8 months ago
Review №164
Rating: 5
Awesome Cars and the best service. Abdulkaream was very kind and help us a lot.
Date: 8 months ago
Review №165
Rating: 4
Abdelkarim, professional gentleman, kind, welcoming, and guaranteed me that he would have no problem with the rental
Date: 9 months ago
Review №166
Rating: 5
Amazing service, from the quality of the cars to the pick-up and drop-off. I also received my deposit on time. Special thanks to Hadi for his superb assistance and timely reaction in all matters.
Date: 9 months ago
Review №167
Rating: 1
Save your self the troubles and avoid them. Get scammed by a different company and you would still be fine as compared to dealing with this one.
Date: 9 months ago
Review №168
Rating: 5
Great services in rotana star rent a car Thanks Mr Hadi for the wonderful prices I will come soon
Date: 9 months ago
Review №169
Rating: 5
Made a reservation three days before Arrival via WhatsApp with hadi. Very good and quick response. Also the complete rental process 100% safe. Good Cars, good Service, good Communication. Thank you
Date: 9 months ago
Review №170
Rating: 5
Rotana star is best company and good service from Mr Hadi I appreciate thank you so much for a good price and nice service I take Range Rover and Porsche nice car and nice journey thank you
Date: 9 months ago
Review №171
Rating: 5
It was a great experience. Anytime again. Anam sherazi is the best. Service and price performance is unbeatable. Can only recommend it to everyone.
Date: 9 months ago
Review №172
Rating: 1
Very bad company in dubai they real theif not giving my money mafia @dubai police
Date: 9 months ago
Review №173
Rating: 5
Date: 9 months ago
Review №174
Rating: 1
Very disappointing! I have a leg injury and I asked for help, but they refused and they asked me to go to their parking lot and walk back. They will ask you for a deposit for 1000 Dirhams before hand,and you cant rent for a day minimum two days. my advice avoid them.
Date: 9 months ago
Review №175
Rating: 5
They have many luxurious cars must visit
Date: 10 months ago
Review №176
Rating: 4
Nice cafe Have Various drinks
Date: 10 months ago
Review №177
Rating: 5
Date: 10 months ago
Review №178
Rating: 5
Date: 10 months ago
Review №179
Rating: 5
Date: a year ago
Review №180
Rating: 5
they have best cars in market , every typs of car , i advice everyone to coms to rotana
Date: a year ago
Review №181
Rating: 5
The best rent a car Ive ever known.
Date: a year ago
Review №182
Rating: 5
Good experience
Date: a year ago
Review №183
Rating: 5
Great experience renting from Rotana. Dealt with Anam sherazi. Nice guy easy going crowd to rent a car will be back again
Date: a year ago
Review №184
Rating: 5
Highly recommend,good service,cheap price,good for long term
Date: a year ago
Review №185
Rating: 5
Honestly, I once rented a car from them, and honestly, there is a very awesome amount of cooperation and respect from them, and the cars are really clean and good, unlike many other companies that I have tried, even in invoices and changing the name. I cannot describe the amount of respect, politeness, and cooperation with the customer from the employees there seriously. Great experience, I hope they always continue at the same level and better
Date: a year ago
Review №186
Rating: 5
Good nice exprice charming and cool in dubai best rent in dubai and very nice my expirine so good i am impressed
Date: a year ago
Review №187
Rating: 5
Good nice exprice charming and cool in dubai best rent in dubai and very nice my expirine
Date: a year ago