Indigo Rent A Car - Business Bay Branch

Oxford Tower - Office 901 9th Floor - opp. Al Khail Road - Business Bay - Dubai - United Arab Emirates

Indigo Rent A Car - Business Bay Branch

About the Company

rating: 3.4

Categories

  • Car rental agency
  • Car leasing service
  • Car rental
  • Sightseeing tour agency
  • Taxi service
  • Taxi stand
  • Taxis
  • Tour operator
  • Travel agency
  • Travel services

Contact Information

Phone: +971 55 401 3542

Address: Oxford Tower - Office 901 9th Floor - opp. Al Khail Road - Business Bay - Dubai - United Arab Emirates

Working hours
  • Monday: 8 AM–9 PM
  • Tuesday: 8 AM–9 PM
  • Wednesday: 8 AM–9 PM
  • Thursday: 8 AM–9 PM
  • Friday: 8 AM–9 PM
  • Saturday: 8 AM–9 PM
  • Sunday: 9 AM–7 PM

Photos

Reviews

Review №1

Rating: 5

Mr.munir Ahmad,mr.faisal Allah yar and team leader Mr. Andrew, Mr. Fawad and mr.john. team is very friendly and cooperative, very professional behavior towards to customer. Happy with their service

Date: 3 hours ago

Review №2

Rating: 5

Munir Ahmed I am really appreciated with his service Very kind and fully supportive I wish all the best to him

Date: 6 days ago

Review №3

Rating: 1

Worst and horrible experience. Indigo is the WORST rent a car company in UAE.

Date: 6 days ago

Review №4

Rating: 5

All Staff are very friendly especially this guy robi, and the car is good and clean 8

Date: a week ago

Review №5

Rating: 5

Munir Ahmed was very helpful and super nice. The car was in perfect condition and communication with him was perfect I recommend

Date: a week ago

Review №6

Rating: 5

Faisal Biz Bay Branch had come up to give the vehicle - he was very polite and answered all the queries

Date: a week ago

Review №7

Rating: 4

Date: 2 weeks ago

Review №8

Rating: 5

Date: 2 weeks ago

Review №9

Rating: 5

Indigo Business Bay

Date: 2 weeks ago

Review №10

Rating: 5

i have visit the branch in business bay and the staff is very helpful and friendly. very good services.

Date: 2 weeks ago

Review №11

Rating: 5

Best car rental in dubai.i recommended this company business bay.Look for Mr.Andrew the Branch Manager .He will give you a VIP service.Thank you indigo!

Date: 2 weeks ago

Review №12

Rating: 5

Friendly experience, very nice staff, thank you for Mr wakar Khan

Date: 2 weeks ago

Review №13

Rating: 5

Excellent ride, great customer service . Car was in excellent condition and the team were of assistance the entire process . This is my go to place for car rentals

Date: 2 weeks ago

Review №14

Rating: 1

I booked a 7 seater for ten days via their Whatsapp booking channel and they took all my id proof for verification and finally said its approved and booked. We agreed on the car, days, payment and timings to collect and drop the car as well. Just one day before the day to collect car, I just called the branch to ensure car would be ready and the branch doesnt have any information on the booking! I called the guy and their line manager as well. All they know to say is sorry and no car available at this moment. Please avoid these guys as they are zero professional. Just imagine what would have happened if I walk in to the branch to collect the car based on their confirmation!!

Date: 2 weeks ago

Review №15

Rating: 1

I am not someone who usually gives 1 star. But Indigo people don t even deserve 1 star. It s been 1 month and I haven t received my deposit yet. Simply fraud people. Don t ever choose Indigo. Attached photo is self explanatory.

Date: 2 weeks ago

Review №16

Rating: 1

Bad service Once they agree anything they will change the amount in the last time No customer support Rude behavior Feel like scam No commitments to the customer

Date: 2 weeks ago

Review №17

Rating: 5

Waqar khan perfect service

Date: 3 weeks ago

Review №18

Rating: 1

my experience this year was pathetic with Indigo rent a car ! i rented a car for a month and they over charged me for the insurance and said they would give me free days for the mistake but nothing .Then the car battery broke one day and I was told to take the car to their mechanic ! My whole day was wasted but no compensation! The service was pathetic! extremely disappointed! we have been giving them business since 2017 !

Date: 3 weeks ago

Review №19

Rating: 5

Date: 3 weeks ago

Review №20

Rating: 5

I am writing to express my sincere appriciation for the outstanding service provided by Mr. Waqar. his exceptional hospitality and attention to detail made my experience truly memorable. Thank you.

Date: a month ago

Review №21

Rating: 1

No transparency in charges, the final bill comes a way more than confirmed upon booking

Date: a month ago

Review №22

Rating: 5

They have good profesional staff. Mr Endrew and Mr. Waqar are one of them. Always getting good services from them.

Date: a month ago

Review №23

Rating: 5

Proud of your service waqar khan

Date: a month ago

Review №24

Rating: 5

Date: a month ago

Review №25

Rating: 5

I sharing my experience with indigo is excellent and very professional am very happy with indigo specially thanks for Mr Noman and Mr Andrew

Date: 2 months ago

Review №26

Rating: 1

They dont have standard policy and they keep change them when they need. Extention of monthly co tract they charged me extra price from monthly rate saying its policy changed. Last time one month before they gave me same price for one week extension. Sad thing is only rates go up not the KM. Funny things only can come from them. At this price level you can expect only this much services thinking as to satisfy my self. Finding a good one.

Date: 2 months ago

Review №27

Rating: 4

Date: 2 months ago

Review №28

Rating: 5

Good service, try it your self first and see for your self

Date: 3 months ago

Review №29

Rating: 4

Date: 3 months ago

Review №30

Rating: 1

I wont recommend this branch to anyone the branch manager wasnt helpful. Pretty bad service.

Date: 3 months ago

Review №31

Rating: 5

Customer Service is really good. They have a good options of rental cars. Manageable price. The only catch is the huge deposit amount. Tip: they charge 25aed if you return the car at a different branch.

Date: 3 months ago

Review №32

Rating: 5

Very helpful and I got a good car for long time with no issues. I recommend it to you for long term contract. Wahid Ullah and all the team are very helpful.

Date: 3 months ago

Review №33

Rating: 1

Date: 4 months ago

Review №34

Rating: 1

Is the worst ever!!! ZERO customer support zero professionalism zero empathy all they care is to be paid on time and they are always playing around with the cars, the replacement, the price and the fuel... They gave me a car with X price, and then replace with an older model not willing to adjust the price. then i went myself to do the replacement, the car they were to give was zero fuel, was empty in orange tank!!! Finally they accused me to lock the car and do extra charges for not paying on time, when were themselves not sending the payment link since they were jiggling with me since they wanted to be paid for a model i was not having and so they would send the payment link after replacement! they are a bunch of dishonest people, playing with customers time and money!

Date: 4 months ago

Review №35

Rating: 5

Fast and easy to deal with...They have an awesome team that is flexible and they did a great job in making it convenient for the customer to process everything... Would highly recommend to friends and family. Thanks Team Indigo.

Date: 4 months ago

Review №36

Rating: 1

After being a customer for over 18 months The car got little scratch and though have report they still charged 1500 and the car is insured sure my last time to rent from them

Date: 4 months ago

Review №37

Rating: 1

Extremely bad service. They not full fill commitment and deduct extra charges without reason. They are scammer, Try yo avoid from them

Date: 4 months ago

Review №38

Rating: 5

Rent a Car provided exceptional service, with Wahid Ullah delivering outstanding assistance that made the entire rental process smooth and enjoyable!

Date: 4 months ago

Review №39

Rating: 1

I do not recommend it to ANYONE! NEVER!

Date: 4 months ago

Review №40

Rating: 1

Date: 4 months ago

Review №41

Rating: 1

Every single thing in their company is Irrational. In the first place they offer you a low price without deposit . When you plan your work according the date, they add some additional costs and they dont accept their offers and conversions . I Dont recommend them at all.

Date: 4 months ago

Review №42

Rating: 1

I felt scammed as limit on the kilometers was never mentioned not discussed during the inquiry, 3000km per month? And additional payment is required if you want to upgrade it into 4000km. All they ve asked is deposits, amount, documents and methods how i can pay it. requested to deliver the car by 7pm and came at 8pm. As they sed that the car was upgraded and ended up receiving full of scratches and seat stains

Date: 4 months ago

Review №43

Rating: 3

The best company, always I took from them , but I have one complaint about car delivery you charge 100 dirhams , its too much other offices charge 35 or 40 dirham max , I hope you can reduce 100 to 35 will be great ..

Date: 4 months ago

Review №44

Rating: 1

Date: 5 months ago

Review №45

Rating: 5

Date: 5 months ago

Review №46

Rating: 1

The worst experience ever!! DO NOT RENT FROM THEM. We booked a car through their app and on the day of pick up, they said they don t have any cars, their system is down, the registrations are expired, they don t know how many days it can take to get a car etc. They kept giving numerous excuses. We had to book from another service. The worst customer service ever. Didn t take any accountability, kept saying it s not their fault. SCAMMERS!!!!

Date: 5 months ago

Review №47

Rating: 1

I received the car as per my insurance policy after the flood 10 days back, I was told the car is new, it came out very old car mazda, has 200000km, have scratches, from inside the plastic cover beside the break and gas pedal fall down while driving, when you deive on the highway more then 100km it begin to be unsafe. I called many time, every time they say no car available, I have a kid and driving such a car was terrible. Even when they delivered the car at night was out of fuel, almost dumbed me 200 meter from house trying to get to the gas station. I returned the car with more than the half of the fuel, no compensation as per the staff of indigo, I have to drive the car till the fuel is out as I received the car. Very unprofessional and something I never had in Dubai since the 3 years I am here. I want recommend this rent a car company.

Date: 5 months ago

Review №48

Rating: 1

This is a total SCAM based business I am filling a case against them in consumer department, they simply took 2000 dhs from me and called it a pervious balance, when they admitted to issuing me a Tanazal which is a legal clearance certificate via the police.

Date: 5 months ago

Review №49

Rating: 1

I wish I had read the reviews before renting from them. They have too many hidden charges which they bring out when you hand over the car. In my case I had been a customer with them for nearly 2 years. Everything was smooth in the beginning. Now in the last 8 months, they have started scamming people. I was never communicated that I can only drive 3000 kms per month which is 100 kms per day. If you rent a car for a day they give you 170 kms. 100 kms per day is so less, means me going to Abu Dhabi and back will lapse 2 days of my kms. Now after handing over the car, they saying that I have exceeded the kms. I had exchanged the car within these 8 months. And during this period I have had numerous arguments with their accounts guy regarding payments. He sent me invoices many times during this period but not once was it mentioned in that I had exceeded the kms when I gave back the previous car. Now when they have collected the car they saying I had exceeded on the previous car plus the last car. I told them why wasn t I told about this when I exchanged the car, they don t give any reply for that and just keep on saying you have to pay. NEVER AGAIN RENTING FROM THEM. I m trying to sort this out with the person on WhatsApp and during the conversation he is trying to take payment from card. Shows what sort of people they are. You haven t dealt with the situation yet but you still trying robbing from the clients bank.

Date: 5 months ago

Review №50

Rating: 1

I requested a car of monthly rent (1 month) and I am a previous customer with them, I told them I will pay the full month and the deposit I will give a cheque since I dont have credit card, I am surprised after they let me wait for an hour for approval, they are asking 15000 AED as a deposit cheque imagine 15000 AED which the other companies giving 2024 cars with no deposit but your company provide 2020 Kia Pegas.... Guys I am not renting Ferarri to ask for 15000 AED plus your service is not wow and your cars are really not perfect... Thats really bad, I will never rent from you guys and I dont recommend you at all....

Date: 5 months ago

Review №51

Rating: 5

Services was good and cheap I am very happy with indigo rent a car. Thanks for Nauman

Date: 5 months ago

Review №52

Rating: 5

It was really good customer service and got new car for 14days with good rates.

Date: 5 months ago

Review №53

Rating: 5

Very Good service and nice vehicle too. Thanks to Jihan for the amazing customer service and Fawad for all the pleasant interaction Keep Rocking guyz

Date: 5 months ago

Review №54

Rating: 5

Great car rental for short and long term!!!! This is worth every recommendation, will probably rent again. Service is great , had a small issue with the battery but Asim is a great help and comes immediately !!!!! Boook your rental here

Date: 6 months ago

Review №55

Rating: 1

Date: 6 months ago

Review №56

Rating: 1

Worst service ever. Never take car from them. Im waiting for my security deposit of 1000 AED for more than 3 weeks.Now they have deducted one day rental charges from the security deposit. The agent responded that its his mistake but he refused to correct the mistake and refund the full amount. Pity services. Not recommended at all.

Date: 6 months ago

Review №57

Rating: 5

Great effort and service from Sharoon, super supportive and always responsive Completed 3 months rental so far with this team

Date: 6 months ago

Review №58

Rating: 1

I can give zero star only customer service very poor

Date: 6 months ago

Review №59

Rating: 1

I wish i had read these reviews before i rented car from Indigo. PLEASE DONT RENT A CAR FROM THIS COMPANY. They will just try to get money from you with hidden charges and not mentioned neither writen terms and conditions. It was a nightmare since the beginning. Just lost 1100 AED because their lack of transparency

Date: 6 months ago

Review №60

Rating: 5

Date: 6 months ago

Review №61

Rating: 5

The people que very friendly qnd helpful. Please just take into account the parking when you drop off the car. They might be busy

Date: 7 months ago

Review №62

Rating: 1

One of the worst car rental cars available in the market as they have zero coordination between there branches and you will pay in one branch and whenever the deposit refund is coming they will deduct the amount I don t recommend anyone to work with them

Date: 7 months ago

Review №63

Rating: 5

Super easy to book a car on the mobile app. Within 30 mins. we got the car we wanted. The staff are super easy to deal with especially the booking team. They will go above and beyond to provide the best service they can. 5 stars!

Date: 7 months ago

Review №64

Rating: 1

Indigo GM atlest you keep some one who can handle customer properly if you lose one customer its only your lose not customer lose they dont even know how to handle customer especially regular customer I had the worst experience I never recommend anyone in business bay branch

Date: 7 months ago

Review №65

Rating: 1

It was the worst experience ever, bad attitude and the agents are so rude, and the took did not refund my full amount of deposit. Nor recommended at all.

Date: 8 months ago

Review №66

Rating: 1

guys never ever do deal with them or rent car from them they never give deposit back

Date: 8 months ago

Review №67

Rating: 1

Everyone, just be careful this company won t give you deposit money back I rented with them and I am still fighting to get my money back. Just be careful renting from them, they are scammers

Date: 8 months ago

Review №68

Rating: 1

I have rent with this company last month give deposit and they dont give back the deposits guys please be careful if you want to rent it will be under your responsibility Cause they dont give money deposit back

Date: 8 months ago

Review №69

Rating: 1

This is the worst company ever, they scam people and won t give back your deposit. This is not even a company.

Date: 8 months ago

Review №70

Rating: 4

Date: 8 months ago

Review №71

Rating: 5

Extended my hire with ease and at a great price

Date: 8 months ago

Review №72

Rating: 5

Highly competitive rates. Well maintained fleet. Excellent customer service. Staff very polite. Overall one of the best car rental companies in dubai.

Date: 8 months ago

Review №73

Rating: 5

Staff are very nice and understanding, service is good with good price and cars, mr. Lowman is a very nice man and he explained to me everything, strongly recommend this place

Date: 9 months ago

Review №74

Rating: 3

Date: 9 months ago

Review №75

Rating: 5

Good services and very cooperative I am happy with indigo thanks for Nauman

Date: 9 months ago

Review №76

Rating: 5

It was a perfect job, professional support and customer care 24/7 hours. Really appreciate. Nauman

Date: 9 months ago

Review №77

Rating: 5

Super awesome service, comfortable ride. Thank You Nouman Bhai.

Date: 10 months ago

Review №78

Rating: 5

Nauman Great customer service Very friendly and esplained everything very well. Will book frequently.

Date: 10 months ago

Review №79

Rating: 5

Great experience with Mr.Noman in Business Bay. Kindly note that call the centre well in advance to book it. Happy with Indigo -Mr.Noman

Date: 10 months ago

Review №80

Rating: 5

Verry Good Service

Date: 10 months ago

Review №81

Rating: 1

Cheating company my advice do not rent any cars so much cheating happens, when I rent a car. do not believe there sales words, no invoice are providing , so disappointed

Date: 10 months ago

Review №82

Rating: 5

Good service!! Using it for 9 months now. You can get free car washes as well!!

Date: 10 months ago

Review №83

Rating: 5

Appreciate the good service and application , the agent Nomaan showed excellent service and hospitality

Date: 10 months ago

Review №84

Rating: 4

Date: 10 months ago

Review №85

Rating: 4

Date: 10 months ago

Review №86

Rating: 5

Amazing Service. Always provided the best cars.

Date: 10 months ago

Review №87

Rating: 1

BEWARE of these SCAMMERS wholl steal from you in the name of budget car rental! I took a car on rent from Indigo Rent A Car, and had no idea what I was signing up for. When I returned the car, two people came to inspect it in broad daylight, took photos, and told me everything was fine. Then one of them drove away with it, while I was made to sign a hand-back paper, which had no indication of any damage or accident. However, to my horror, after I left they pinned an accident on me which I had absolutely no idea about. I raised a complaint to DED, and told DED that neither any one of the two inspecting people noticed any damage nor did any one of them informed me there in my presence, and that they made me sign a hand-back paper which had no mention of any damage and that DED should ask for that paper as proof, along with the before and after photos of the car. And to my utter shock, Indigo authorities FORGED the documents falsely to show a damage marking on it, and LIED to DED that I was informed at the spot too. When I went to their office to find out what was going on, they had a laid back attitude and no body was available to listen. The person who had taken the car hand back agreed that when I returned the car, there was no damage and that the document he made me sign had no indication of it. Later, someone from their legal team popped in rudely and told him to basically keep quiet, while he displayed a very rude and unprofessional behaviour, showing that he did not give a damn and that I was welcome to do a civil case on them. If I could, I would do a legal case on them for their forgery, and theft. I also asked for a copy of that hand-back doc, and they outrightly refused it, even though they had given a copy of it to a customer in front of me. That proved their forgery, scam and bag of lies. I wish Dubai Police and Customer Protection takes some action against their malpractices or else they will keep stealing money from innocent people!

Date: 10 months ago

Review №88

Rating: 1

Dont rent for them or you will regret. Indigo rent a car has a simple business model, low prices to attract innocent customers, and once they are trapped, charge them heftily for the reasons unknown or made up. They charge low prices for a reason, their profits are not from rentals but from the made up dents, marks and accidents that they blame on customers. Once you give them your card details, you are doomed. And they provide no clarity on the deposits or deductions they later do, and when you ask them, they simply dont respond! Also they misuse your card details and make deductions from different different accounts, which you even dont authorise them for. There is no transparency and this company is super shady. Do not make that mistake of renting from them.

Date: 11 months ago

Review №89

Rating: 2

I drove two cars for two months. Both the cars were in decent condition and gave no problems at all. However there are so many hidden charges in their service. You will end up paying way more than what you expected. For eg. They charge aed 5.25 per salik while actual cost is AED 4. Exorbitant amounts are charged if you do not return the car with the same fuel level. Also, if you get any fines, they will charge over and above the penalty amount for clearing the same. Very unreasonable service. Avoid if possible.

Date: 11 months ago

Review №90

Rating: 1

Poor and rude attitude from Gentleman name Usman, the treatment was very bad , and I ask for his manager to call but nothing happened . I rent car for one year and he was very angry about his payment for one day only .

Date: 11 months ago

Review №91

Rating: 3

Cheap prices but full of hidden fees. I rented a Nissan Sunny from the Sharjah branch (no point on maps). It was promoted on the website for 49AED per day, but at checkout it becomes 60AED due to several charges. Then when I picked up the car, I signed on several conditional fees such as: > 80AED extra on every traffic fine (which I paid on top of a parking fine I got) > 100AED if you return car with less fuel than when handed over > 100AED if you put tinting on the car windows (I know right!) > No refund if you return the car early (I returned it one day early) Other than that, theres a deposit amount of ~1000AED which is returned 15 days after returning the car. The car was a bit old which is expected for the price. The branch staff were friendly and they were clear about the fees to the most part.

Date: 11 months ago

Review №92

Rating: 1

DO NOT RENT FROM THEM You will struggle to get your deposit back and when they give it after few month they deduct admin fees which was never told to you. Very bad service

Date: 11 months ago

Review №93

Rating: 1

Guys please dnt trust them . Its scam company just taking money from customers without informing . Very bad experience in every thing

Date: a year ago

Review №94

Rating: 1

Never use this company. Worst in Dubai. Absolute Rip off. Stolen deposit. Do not use this company. Many better and more honest companies in Dubai.

Date: a year ago

Review №95

Rating: 5

Andrew is comprehensive,customer centric, excellent in service recovery. Following miscommunication on how to pay fines with the rest of staff, Andrew was the only one willing to help and to fix the problem. He also encouraged me to rent again with them. I will rent again only because of Andrew.

Date: a year ago

Review №96

Rating: 5

The service is excellent and very supportive. Mr Andrew has assisted me through the whole process and my experience with Indigo was very helpful and easy. Thank you so much Indigo Team

Date: a year ago

Review №97

Rating: 4

Good price

Date: a year ago

Review №98

Rating: 5

Business bay branch thank you for providing excellent retention deal offer Indigo rent a car is amazing in service, staff well trained and supportive Thanks once again

Date: a year ago

Review №99

Rating: 5

Date: a year ago

Review №100

Rating: 2

Date: a year ago

Review №101

Rating: 5

We rented a car here for many months and was able to get one day free each month, thanks to Andrew for his initiative, he is always willing to help even at the last minute.

Date: a year ago

Review №102

Rating: 5

Great experience very good service and car was received clean and thank you

Date: a year ago

Review №103

Rating: 5

This car rental is good , good price and Respectful treatment

Date: a year ago

Review №104

Rating: 5

Recently rent the car was amazing and team members was helpful specially Wahid Ullah and Omar Ali

Date: a year ago

Review №105

Rating: 1

avoid this company you will lose yoie money ..go to other companies

Date: a year ago

Review №106

Rating: 5

Fast response from wahid ullah and omar ali good service. Good luck team.

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 5

Good service given by bryan, and also by Mr omer ali and wahid ullah I am using indigo rent a car for more than 5 years now there rates and competitive and cars are clean

Date: a year ago

Review №109

Rating: 5

IndiGo Car Rental exceeded my expectations in every way. The vehicle I rented was in pristine condition and suited my needs perfectly. What truly stood out was the exceptional service provided by their staff, particularly Hammad. His professionalism, friendliness, and willingness to assist made the entire rental process a breeze. Hammads attention to detail and dedication to customer satisfaction left a lasting impression. I will definitely choose IndiGo Car Rental for my future car rental needs, thanks to the outstanding experience I had with their team, especially Hammad. Sahara center

Date: a year ago

Review №110

Rating: 5

Hello , we had used many cars of indigo, services is very good and 24/7 support from very kind Mr, Hammad from Sahara centre branch..

Date: a year ago

Review №111

Rating: 5

Muhammad Ramzan excellent person

Date: a year ago

Review №112

Rating: 5

Good service.

Date: a year ago

Review №113

Rating: 5

Have been renting from them in the past 2 years. The entire process is very easy, communication for monthly payment is seamless. The deposit refund was very smooth and money returned in time. I would recommend them

Date: a year ago

Review №114

Rating: 5

I recently rented a vehicle on a long lease at the Sahara Center Branch. The service was excellent. Ivan and his team were professional, courteous and knowledgeable. He responded promptly to my queries. The call center staff were also very helpful and patient. Their prices were very competitive and the vehicle was reliable. I shall return to the Sahara branch whenever I need a vehicle.

Date: a year ago

Review №115

Rating: 5

Very friendly staff and nice service.

Date: a year ago

Review №116

Rating: 5

I have been renting a car from this indigo business bay branch for almost a year. I have had no any bad experience with their service. Staffs are friendly specially gentleman Ralf from business bay branch who is very helpful and guide you the process swiftly. Most recommended!

Date: a year ago

Review №117

Rating: 5

I regularly rent from Indigo Business Bay branch. Not only are their prices very reasonable, all the staff there are so friendly and helpful. I m a very spontaneous person and like to suddenly decide to rent a car. The team is always so accommodating and even manage to find me a car within 15 minutes last Saturday!! Thank you Team for the superb service and Keep up the good work

Date: a year ago

Review №118

Rating: 5

Indigo for car rental are nothing if not professional, they are responsive and extremely cooperative. They find solutions for any issues their customers have and attend to any requests. I have been renting cars from Indigo for almost 3 years and will continue to rent my cars from their company for the upcoming future.

Date: a year ago

Review №119

Rating: 5

Our company rented a car from this company. Great experience with that car. No problem all over in the whole month even though we travelled to Ajman, RAK, and Fujeirah. Great...

Date: a year ago

Review №120

Rating: 5

Mr Ramzan he is a Good person and very professional.and everyone giving Good response.

Date: a year ago

Review №121

Rating: 1

they have good offers but they will find any reason not to refund the deposit so if you rent from Indigo then you should forget about the deposit

Date: a year ago

Review №122

Rating: 5

Professional Staff, Always Available & Happy to Help. Best Car Rental Service in UAE. Simplest procedure to get a car at your door step. I will always recommend to my friend and family and will be my first choice if in future I need to rent a car. Appreciation & Special Thanks to Mr. Syed Abdul Azeem Rabbani, for helping beyond his duty timing.

Date: a year ago

Review №123

Rating: 5

Its a very good company i rent car from this company everytime

Date: a year ago

Review №124

Rating: 5

I have rented different cars over a period of 6 months from businessbay branch. They have good customer care, especially Ralph who always advised me of the best car available and he was always helpful and responsive to all of my concerns. The cars are good, clean and well maintained. Regarding your deposit you can get it after 15 days of returning the car by just sending a message on whatsapp. Highly recommended.

Date: a year ago

Review №125

Rating: 5

After dealing with two other car rental companies and experiencing the worst disaster, Indigo Rent a Car is an experience worth sharing. All details of the contract was neatly and clearly explained by the staff. The initial approval was quick and easy. Was given 2 hours of buffer time to return the car as standard. And the icing on the cake, the refund process. As the mentioned deposit period concluded, I received a whatsapp message asking for the bank details for the refund process. I passed the same and the funds hit in today. Usually this part is the most difficult where the rent a car companies play around to hold the money, Here it was a just a breeze. HIGHLY RECOMMEND TO ALL THOSE LOOKING FOR A HASSLE FREE CAR RENTAL EXPERIENCE!!! TRY IT ONCE TO FEEL THE DIFFERENCE!!!!

Date: a year ago

Review №126

Rating: 5

A very good car rental service very good team, specially Ralph.

Date: a year ago

Review №127

Rating: 1

THE WORST CAR SERVICE EVER

Date: a year ago

Review №128

Rating: 4

nice

Date: a year ago

Review №129

Rating: 5

I m hesitant at first because of the bad reviews. But I have a very good experience with them, and the refund of the security deposit is quite fast. I hope they will main that.

Date: a year ago

Review №130

Rating: 5

Date: a year ago

Review №131

Rating: 4

Recently rented a car and I had a good experience. The reservation process was smooth and received a new MG vehicle from Abu Dhabi Khalidiya mall branch. They having a branch in Business bay in Dubai and dropped their. Overall, recommend indigo rent a car for their service

Date: a year ago

Review №132

Rating: 4

Descent car and the service is good. Only issue is the delay in receiving the car. For this price its really good and the offer for the first time booking is pay for a day and the 2nd day is free

Date: a year ago

Review №133

Rating: 5

It was amazing experience

Date: a year ago

Review №134

Rating: 5

Its not the first time Ive rented from indigo. Very good offers in comparison. Free car delivery. Fast processing. I also had an accident with my car and everything went smoothly with the insurance. I can especially recommend Muhammad Ramzan - very good employee and responsive to needs. He takes a lot of time for his customers and is very friendly and helpful. Top. Always my pleasure. You get the deposit back about 2-3 weeks after you return the car. I was also able to extend the car without any problems. Everything via WhatsApp was simply satisfied

Date: a year ago

Review №135

Rating: 5

This wasnt the first nor the last time that I rented a car here from this car rental company. For both a short-term and a long-term rental, Indigo is particularly worthwhile for workers. Muhammad is very helpful and accommodating. Even with the deposit, things have always worked out very quickly and easily. I also recommended the car rental company to friends who were also satisfied with it. I also had a small car breakdown recently. The car was changed within 1 hour and I didnt have to do anything. My contact person Muhammad was great here too. Simply great - always happy.

Date: a year ago

Review №136

Rating: 1

They are charging me scratch which they give with

Date: a year ago

Review №137

Rating: 1

Not satisfied....

Date: a year ago

Review №138

Rating: 1

So poor service. They talk with me in unprofessional way by the phone plus the car was not clean at all . I dont recommend this company ..

Date: a year ago

Review №139

Rating: 5

my experience is very good as everything went really well and staff is so accommodating, The car is so clean really maintain good

Date: a year ago

Review №140

Rating: 1

Too much régulations and guarantee is required

Date: a year ago

Review №141

Rating: 5

I rented a car via WhatsApp and the car arrived at my house Good team, may God bless them Thank you to the professor Wahid Ullah and Umar For cooperation and kindness

Date: a year ago

Review №142

Rating: 5

They give me good cars and and very good service in the business bay office

Date: a year ago

Review №143

Rating: 5

Muhammad Ramzan helped me rent the car I am driving, he gave me the best customer experience, replied fast, managed to get me a car quickly to respond to my need; plus the price was really competitive. I even gave his number to a friend and he did the same with them. He is truly someone you can refer. Thank you Muhammad !

Date: a year ago

Review №144

Rating: 1

Had horrible experience , fraud in the paper work. Until now , after 1.5 month waiting for the call back. End up losing deposit coz of not correct not professional behavior of their representative. Worse at the begging almost forcing you to write a good review. Don t recommend

Date: a year ago

Review №145

Rating: 5

Thank you for your amazing customer support and service , is a pleasure to be your client , M. Muhammed Ramzan

Date: a year ago

Review №146

Rating: 5

Muhammad Ramzan from the team is very supportive and customer oriented. He always takes extra efforts to ensure I get the best quality service from Indigo. Keep it up Muhammad and God bless you!

Date: a year ago

Review №147

Rating: 5

Excellent customer support by Mohamed Ramzan and team

Date: a year ago

Review №148

Rating: 3

Thank you Muhammad Ramzan for the assistance and fast transaction!!!!

Date: a year ago

Review №149

Rating: 1

A disrespectful company in treating customers, due to a 5-minute delay to the employee s work schedule, his failure to receive the car, and his tactless behavior. I went from Silicon to Business Bay to deliver the car. The employees are tactless and unhelpful. On the other hand, they take money and do not respect customers, unfortunately. The first and last time, and I would not advise anyone to rent from it

Date: a year ago

Review №150

Rating: 5

Indigo has been very convenient and easy to deal with, more over we are impressed and delighted on how fast and accommodating Muhammad Ramzan on dealing with our transaction.

Date: a year ago

Review №151

Rating: 1

Date: a year ago

Review №152

Rating: 4

Date: a year ago

Review №153

Rating: 5

Very accomodating staff and reasonable price... thank you guys! Keep it up especially to Mr. Muhammad Ramzan.

Date: a year ago

Review №154

Rating: 5

Extremely satisfied with Indigo. Excellent support from Mr Muhammad. He will always make sure that customer satisfaction is 100%. I will definitely recommend Indigo Rent A Car for vehicle seekers on rental basis.

Date: a year ago

Review №155

Rating: 5

We recently rented a car from Indigo from Mr.Muhammad Ramzan, who is a brilliant sales staff and helped us with the process very smoothly. He answered all queries and gave good discounts too! Highly recommend him if you are dealing with Indigo.

Date: a year ago

Review №156

Rating: 5

Great experience with Indigo specially to Mr. MOHAMMED, great costumer service, quick transaction.. i highly recommend Indigo. Mr. Mohammed thank you

Date: a year ago

Review №157

Rating: 1

The worst in customer service Poor communication skills Treating clients with no respect even you asked to talk to any line managers they never bothered to help. Good luck Business having this quality of employees!

Date: a year ago

Review №158

Rating: 5

The service was prompt and the vehicle came on time. Special mention to Muhammad Ramzan for his timely response.

Date: a year ago

Review №159

Rating: 5

Rented a car from Muhammad Ramzan and he helped me out all through out the process.

Date: a year ago

Review №160

Rating: 5

Indigo offers great rental rates on app and if also on whatsapp,they reply immediately and i honestly don t understand where these bad reviews are coming from. Our company took all our car rentals from them and not a single problem. And truly, contact Muhammad for better rates.

Date: a year ago

Review №161

Rating: 5

I read the reviews here and I tried contacting them on whatsapp as like the other reviews and I spoke to Muhammad and yes i actually got better offers and he also gave me a new clean car

Date: a year ago

Review №162

Rating: 5

Most car rentals in dubai has a lot of bad reviews and i came across with this one through a colleague and told me that they have offers and free days if you rent a car for the first time. I downloaded the app and tried it and i got actually good package for a Sunny nissan 2023. I asked three more car rentals and they were pricing me 400+ more.i went to Googlereview and found a famous name here Muhammad and yep yep, he exist and he was my agent too

Date: a year ago

Review №163

Rating: 5

I took a car rental from them for more than a month,they gave me a new car and until the last day,they were responsive. Mr.Muhammad Ramzan is also the agent who helped me.

Date: a year ago

Review №164

Rating: 5

My wife booked a car from them for more than a month and Muhmmad Ramzan was her agent, he was very helpful up to the last minute and have accommodated my wife in all her requests. They provided her a new car and will rent from them again. If you plan to book, whatsapp them instead to get better rates and look for Muhmmad he can help you out.

Date: a year ago

Review №165

Rating: 1

Very very bad rental company, I ve been renting a car for the last five months the customer service not professional system is really bad , car are not that good, they did not refund the amounts if you finished the contract. I don t recommend any one to use their services. They also have one employee his name is Fahad he is not professional and not helpful at all . One person can effect the whole company in a bad way

Date: a year ago

Review №166

Rating: 4

Hello, It was a good experience with Indigo Rental, salesman named M.ramzan was very cooperative and provided the best service. Thanks

Date: a year ago

Review №167

Rating: 4

Muhammad Ramzan was helpful and quick to get approvals, i have been renting with indigo rent a car since 2017, they have been helpful and prompt, the cars are normal with few scratches and dents here and there but its a rent a car so we cannot really expect much. Each time i have had an issue they are prompt to respond and also adjustable. Appreciate the team and indigo for being so convenient and budget friendly too.

Date: a year ago

Review №168

Rating: 4

Indigo is the best car rental service.and ask for Mohammad Razman he is such a kind person and very helpful. Its my third month I am renting from him.highly recommended !

Date: a year ago

Review №169

Rating: 5

I ve been renting from Indigo for a several months now. Muhammad Ramzan was the one assisted me and he was very efficient and helpful

Date: a year ago

Review №170

Rating: 5

First time I rent a car in dubai and I choose indigo car rental , I will recommend this company to all ,they are very helpful to choose which car fit for me, they giving a lots of choices and discounts , in 2Omins of waiting I get the car , thanks for indigo business bay team and to Mr. Bryan Mallari of Indigo Oasis branch to assist me what documents I need to give to my insurance.

Date: a year ago

Review №171

Rating: 5

I ve been renting from Indigo for a several months now. Muhammad Ramzan was the one assisted me and he was very efficient and helpful.

Date: a year ago

Review №172

Rating: 4

Muhammad Ramzan was very helpful and the booking was super quick. The process is very easy and the they deliver the car to your home. The staff member who assisted me over the phone was friendly and helpful, and I was able to select a car that met my needs and budget. Very convenient that they have flexible prices. I put 4 only because the car wasn t new and have few scratches. Overall, I was very pleased with the service provided by Indigo Rent a Car.

Date: a year ago

Review №173

Rating: 5

I would like to thank to Mr.Ralph and Mr.Andrew, they are very professional and I enjoy working with them. you can trust their words and you make sure they wont cheat on you and they do their best for you.

Date: a year ago

Review №174

Rating: 5

I have done the booking for a car with them and the hospitality by Muhammed Ramzan was best. Very reactive and responsive. Recommended services

Date: a year ago

Review №175

Rating: 5

I had positive experience with indigo cars with on time cars readiness, helpful personnel, straight forward process and great flexibility. Rented 3 times already, plan to continue doing so

Date: a year ago

Review №176

Rating: 5

Excellent and very easy to deal with

Date: a year ago

Review №177

Rating: 5

Indigo is the best car rental service.and ask for Mohammad Razman he is such a kind person and very helpful. Its my third month I am renting from him.highly recommended !

Date: a year ago

Review №178

Rating: 1

You will struggle to get your deposit back.. if that even happens. Mine is overdue for weeks now and it s a daily struggle. Do yourself a favor and rent from a professional company

Date: a year ago

Review №179

Rating: 4

Services is good and on time. Coordinator Mr mumood ramzan is very cool and professional.

Date: a year ago

Review №180

Rating: 4

Very happy with Rizwan - he is prompt and very polite. The only concern was that the price was same for monthly rental vs long term rental. surely long term rentals should be more cheaper.

Date: a year ago

Review №181

Rating: 1

Worst place Unprofessional Will not recommend this company

Date: a year ago

Review №182

Rating: 5

We have been renting ___ cars from Indigo rent a car for more than a year now under our company Express mile delivery services LLC and WE cannot be more thankful that we found a great company to cater all our car renting requirements. Services are very good, polite, educated and dedicated team specially Mr. Syed is always working with us to listen to our issues and get them resolved in time.

Date: a year ago

Review №183

Rating: 5

Randy from business bay is so kind and very accommodating. Amazing customer service!

Date: a year ago

Review №184

Rating: 4

I got in touch with Indigo today and Mohd Ramzan has been very helpful in getting me a good deal, swiftly and efficiently.

Date: a year ago

Review №185

Rating: 5

First experience with them, Interacted with Muhammad And it was fabulously served, They delivered on time and the car was properly cleaned and sanitized. I will recommend to friends and family as well.

Date: a year ago

Review №186

Rating: 5

Best car rental in Dubai specially thanks to Muhammad Ramadan all process very smooth via WhatsApp recommended

Date: a year ago

Review №187

Rating: 5

I am happy to get to know Mr Muhammad Ramzan, thank you very much

Date: a year ago

Review №188

Rating: 4

Best place , amazing offers to get your car rented in the prime location and good pricing and value for money....Good for Economy users

Date: a year ago

Review №189

Rating: 5

Dear Indigo team, I rent from you few days ago and the customer service was perfect Muhammad Ramazan was very helpful I want thank him For helping me to choose the right car .I appreciate your ethical service and will continue to have you as my priority rental company.

Date: a year ago

Review №190

Rating: 1

Scammer Alert! The worst rental company on the planet. They wont stop at anything to scam people and extort them out of money. Bad service, rude, mannerless, and unprofessional customer service agents, especially a Filipino guy called Andrew, simply a horrible human being whos acting like a hunting dog for his management! Hes willing to disrespect everyone just to get money for his management! Typical slavery. This company will try to charge people for everything and anything. Once, they even wanted to charge me more when I needed to return the car earlier because I was traveling! They would do anything to make life difficult and find any reason to scam their customers. Comprehensive insurance covers accidents for both parties, but this company will make people pay for the insurance during the rental period, then if anything happens, they would make them pay 1575 even for a small scratch, and even when insurance is covering that! Simply gangster style. The worst.

Date: a year ago

Review №191

Rating: 1

Don t rent with that company! I asked them to get the car back 2 days before the end of my contract, but they came 4 days after the end. And they took money fort that days directly on my card! Now I m trying to have my money back for these days but nothing yet. You really don t recommend this company.

Date: a year ago

Review №192

Rating: 5

Excellent services i booked a car and immidatley got response form Mr Muhammad Ramzan and he promised to deliver the car on same day and he did , was was i. Good condition as agreed and he was very helpful and given all the detail as this is my first time to book the car form indigo i am very much satisfy thanks one again Mr Ramzan

Date: a year ago

Review №193

Rating: 5

Date: a year ago

Review №194

Rating: 5

Reasonable price car rental company, i been renting cars from the company for almost 6 month, all in good condition. Ralph was great help since the day one.

Date: a year ago

Review №195

Rating: 5

Have been renting with Inigo for more than 2 years now, and among all the team members there in the business bay branch, Ralph was very helpful and he managed to solve my problem in less than 2 minutes. Thank you Ralph.

Date: a year ago

Review №196

Rating: 5

Date: a year ago

Review №197

Rating: 5

Date: a year ago

Review №198

Rating: 5

Happy to receive the best offer ever from Mr.Muhammad Ramzan. He was very helpful and cooperative, with prompt replies and great customer service!! He helped to get a great discount and highly recommend him. Great work Mr.Ramzan!

Date: a year ago

Review №199

Rating: 4

Great service! Super Helpful team! Shout out to Muhammad Ramzan, Great work keep it up!

Date: a year ago

Review №200

Rating: 4

We have dealt with Muhammad Ramzan, amazing sales person , the process was very smooth for renting the car.

Date: a year ago