Dollar Car Rental - Head Office (Al Karama)

Arenco Building - 201, 2nd Floor - Block A Zaa'beel St - Al Karama - Dubai - United Arab Emirates

Dollar Car Rental - Head Office (Al Karama)

About the Company

rating: 3.6

Dollar Car Rental UAE, a customer-focused brand, operates as a franchise under A.A. Al Moosa Enterprises since 2004. With numerous awards, we offer extensive rental services through about 200,000 vehicles across 640 global locations. Our commitment to customer satisfaction and a high-quality fleet enhances travel experiences for both leisure and business. Additionally, we partner with major UAE brands for tailored transportation solutions, emphasizing cost-effective fleet management and innovative rental services.

Categories

  • Car rental agency

Contact Information

Phone: +971 52 978 0692

Website: http://www.dollaruae.com/

Address: Arenco Building - 201, 2nd Floor - Block A Zaa'beel St - Al Karama - Dubai - United Arab Emirates

Working hours
  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: 8 AM–5 PM
  • Sunday: Closed

Photos

Reviews

Review №1

Rating: 5

It was a great experience and the staff irol is very helpful and considerate. She assist me very well and she gives me very good advise and provides an excellent car. I will suggest Dollar to my friends and family.

Date: a day ago

Review №2

Rating: 1

Main Points: Terrible customer service Hidden Fees Slow Unresponsive office Details: I drove all the way from sharjah because phone customer service told me there is no commission and that was a good deal. When i reach the office they said no cash, then after borrowing a friends card they said no, only physical card (potential scam?). After we sorted the payment i went and saw the car, suddenly they say there are daily fees. I didnt argue, just politely asked for a discount since these were hidden fees but i had already wasted half my day on the road to get there. They then suddenly decided to fabricate a lie that the car i wanted was reserved for an online client even though i was about to pay, and they told me they will give another car. In conclusion, they deserve less than 1 star but it wasnt possible.

Date: 2 days ago

Review №3

Rating: 5

Great Experience at affordable prices!!!

Date: a week ago

Review №4

Rating: 1

Date: a week ago

Review №5

Rating: 5

As a long term rent client I would like to express congratulations and appreciation to Dollar for continued customer support improvement as well as for positive problem solving mindset. Thank you to Mr. Rahul for continuous support and customer care, thank you to call center operators for professional attitude, call backs and timely handling on car issues situation. Additional appreciation to Service/Maintenance team for quick response when/if needed, to Mr. Zahid I. for professional attitude, knowledge and fast solving of car battery issue. Company is recently definitely on a good road of an excellent customer service and support. To clients, to avoid any deposit refund issues, use Credit Card and not Debit cards as this falls under different refund process in UAE with card transaction agencies. Wish success on business to Dollar and safe drives to its customers. Robert C.

Date: a week ago

Review №6

Rating: 5

Brilliant service and a great rental agency Ms Irol is an extremey efficient professional and I am sure Dollar Car Rental will benefit hugely with her warmth and pleasant nature. Highly recommended amongst my friends for a referral to hire your company services

Date: 2 weeks ago

Review №7

Rating: 1

Very bad attitude from car collection staff, no flexibility no friendly And before car collection they claim that they tried to calling me but they are lairs , and everyone know in Dubai hardly to be without a car no professionalism and no understanding anyone situation

Date: a month ago

Review №8

Rating: 1

I am still waiting for my refund, the rental policy says 21 working days.Yesterday was the 21st day and not refund. Ask for whats going on and this is what I get! when we say 21 working days means 30 days be careful with this company, not serious at all.

Date: a month ago

Review №9

Rating: 5

I have been using Dollar Car Rental for over a year. (Long term). Before that, I had similar experiences with other rental companies. I must say that Dollar Car is one of the best rental services for me in the UAE. One of their advantages is that they deliver and collect the car at your home or any other convenient location. I especially want to mention Unais Nizar from their office, who always provides a personal approach, is always online, and ready to solve any issue. Unais, you are the best really thank you! I definitely recommend this company for short and especially for long term rental.

Date: a month ago

Review №10

Rating: 5

Date: a month ago

Review №11

Rating: 1

I rented a car in December 2023, I paid all the outstanding charges. In July 2024, the company has charged my credit card but can t explain why / what payments they took before / how they ve stored my credit card They don t reply to emails .

Date: a month ago

Review №12

Rating: 5

Although some issues were faced in the beginning of my experience, Vivian was helpful and proactive with solutions. Highly recommend working with Vivian and team for quality support and service

Date: 2 months ago

Review №13

Rating: 5

Date: 2 months ago

Review №14

Rating: 5

Great car rental company. Here, I need to mention a salesman named anwae. He is really professional, provided me with the best car and the best service, and patiently answered all my questions. If you need a perfect car rental experience, remember to contact Anwar.

Date: 3 months ago

Review №15

Rating: 5

I had an excellent experience with Dollar Car Rental. The booking was easy. I highly recommend dealing with Mark who was very supportive and professional. The car was clean and well-maintained. Returning the car was quick and hassle-free. I used many other renting companies before, but Dollar Car Rental are the best. I highly recommend their service

Date: 4 months ago

Review №16

Rating: 2

car ok guy dropped off well - cheap for the days - ok service - BUT 45 days for my deposit back ???!!! Like what !!!

Date: 4 months ago

Review №17

Rating: 1

Dont trust them, take as many pictures and videos of everything in the car and the fuel level because they will try to take money from you in anyway that they can and for the assistance, they dont answer to your calls when you try their number.

Date: 4 months ago

Review №18

Rating: 2

Very bad service if we have to exchange Car

Date: 4 months ago

Review №19

Rating: 5

Very well organized and well mannered staffs there. Especially the one in reception, Ms. Loveness

Date: 4 months ago

Review №20

Rating: 5

Thank you for your excellent assistance. I appreciate your dedication to providing top-notch customer service. I am pleased to leave a five-star review and commend your outstanding support. I look forward to continuing to be a valued customer and experiencing your exceptional service again in the future. Well done, Alfi Joyel.

Date: 4 months ago

Review №21

Rating: 4

Date: 4 months ago

Review №22

Rating: 5

Thanks, Alfi Joyel for helping to rent a Teramont for my wife for 3 days!! Hope to connect with you Super sooooon. . . . . . .

Date: 4 months ago

Review №23

Rating: 5

Thank you Dollar Car for the Amazing Experience and Especially to Mr Alfi Joyel for the professional Services. Hope to connect with you again :)

Date: 4 months ago

Review №24

Rating: 4

I recently rented a car with an assistant of Mr. Alif Joyel and was impressed with his online support team. The chat feature was easy to use, and he was knowledgeable and helpful. He responded quickly to my questions and made the rental process smooth and hassle-free. I would highly recommend them for their excellent customer service!

Date: 4 months ago

Review №25

Rating: 5

I had an amazing experience with Dollar, Ms .Loveness was very nice and helpful made the renting process as simple as possible. Thank you

Date: 5 months ago

Review №26

Rating: 5

Excellent service, Loveness was very professional and maintained a positive attitude.

Date: 5 months ago

Review №27

Rating: 5

I rented a car from them and the delivery was done on timely manner.I high recommend and will definitely rent again from them.

Date: 5 months ago

Review №28

Rating: 1

The worst customer experience To avoid by all means Edwin has no single clue about customer satisfaction

Date: 6 months ago

Review №29

Rating: 5

Date: 6 months ago

Review №30

Rating: 1

Worst customer service ever ..never ever take from this company

Date: 7 months ago

Review №31

Rating: 1

Worst service ever!!! Simply they don t care about the customers at all, their rights comes first. 1st of all they didnt give the car on requested /agreed time and they dont answer their contact no. available On the website , 2nd issue which is the main they let me sign on a blank windows through application which was supposedly the agreement and then I was surprised to get another agreement through my email for a different car than I got from them then they told me that they will send me the new agreement for the replacement car after that they let me sign again on blank windows then I received again another agreement without any detailed explanation that this is the new agreement for the replacement car when i asked for someone in the company to call and because they dont answer there land line and the delivery guy ask someone form the office to contact me , the one who called me his answer was dont worry sir we have all the in formation on our system... and they asked for the deposit before even sending the agreement.. And also with the new agreement they didnt mention all the scratches on the car and when I checked it they told me cant mention it in the same agreement but you can take photos or videos so when you return the car just mention that to the guy who will get the car back from you... I told him I didnt get the car yet so make new agreement he said we cant I dont know really why he cant. So they are asking for there only rights and they dont care about yours.

Date: 7 months ago

Review №32

Rating: 5

Date: 7 months ago

Review №33

Rating: 3

I hired a Volvo S90 earlier this week for 2 days and can now see that £456.47 has been taken from my Barclaycard account. According to Dollar standard procedure for any block amount on credit card. Deposit is for any late update of traffic fines and salik/toll gates because here it does not update same day . I will update the outcome later.

Date: 7 months ago

Review №34

Rating: 5

It was an excellent experience to deal with Dollar car rental company. It was the second time for me to rent from them. Easy and fast to pick and drop the rented car.

Date: 7 months ago

Review №35

Rating: 1

More than a month has passed and they have not returned the deposit despite my writing to them and they do not respond to any form of communication

Date: 8 months ago

Review №36

Rating: 1

Horrible company please dont book from these people they will charge you money even if its not your fault and they will give all types of excuses for not refunding the money. The staff Ann from customer service and RUBY collections will make your life a living hell. I have given up on my money. PLEASE DONT RENT A CAR FROM HERE THEY ARE THEIVES and you will never get your money back that money which they are not suppose to charge you. As per your reply : You charged me unnecessary for the first rental during the second rental period if I knew I wouldnt continue.

Date: 8 months ago

Review №37

Rating: 3

Date: 8 months ago

Review №38

Rating: 4

Beautiful place

Date: 8 months ago

Review №39

Rating: 5

I had a very positive experience with Dollar Car Rental. The communication about the charges was clear and the car was in good condition.I rented a white Nissan for more than 1 month and it was really amazing to drive. I applaud their Staff Tatenda Loveness who was very friendly and professional from the time I booked the car and until when I was completing the payments. Clarity and care thats what sets every business apart from others.If chance allows I will come back again. Keep up the good work Team !

Date: 8 months ago

Review №40

Rating: 2

Date: 8 months ago

Review №41

Rating: 5

I had a fantastic experience with dollar car rental service! The vehicle was clean, the staff was friendly, and the process was smooth. Thank you for providing such excellent customer service. Special thanks to Mr.Khaled .

Date: 8 months ago

Review №42

Rating: 5

I had an experience with Ms Loveness she was very kind and helpful I am a regular customer

Date: 8 months ago

Review №43

Rating: 5

Date: 9 months ago

Review №44

Rating: 1

Date: 9 months ago

Review №45

Rating: 4

Date: 9 months ago

Review №46

Rating: 5

Date: 9 months ago

Review №47

Rating: 5

Very good response, especially Lamia

Date: 9 months ago

Review №48

Rating: 5

All thanks and appreciation to Sister Lamia. The insurance amount was refunded. New and comfortable cars. Smooth and wonderful dealings. A nice experience with Dollar.

Date: 9 months ago

Review №49

Rating: 5

Super company, very attentive

Date: 9 months ago

Review №50

Rating: 1

The largest fraud and thieves company did not return the insurance amount of 1500 dirhams. I contacted them by phone and email. I have been trying to contact them for about a month and there was no response. They also tried to withdraw an amount from the credit card. Be careful of them. May God not grant them success in this world and the hereafter. God is sufficient for me and He is the best disposer of affairs.

Date: 9 months ago

Review №51

Rating: 5

Excellent Service, highly recommend

Date: 10 months ago

Review №52

Rating: 1

I am waiting for a refund on the insurance money for the car that I rented about two months ago, and so far I have not received anything

Date: 10 months ago

Review №53

Rating: 1

I haven t received my 2000aed deposit back from Dollar and it has been more than 40 days since I returned the car. I keep calling them but I don t get a response or results

Date: 10 months ago

Review №54

Rating: 1

Scammers and thieves. I am from Kuwait. I rented a car from you, a Mazda Jeep, burgundy color, on 11/23/2023. I paid the insurance and until now I have not received it. God suffices me, and He is the best disposer of affairs. They will not solve me on the Day of Judgment. You swindlers, a very failed and thief company. May God curse you.

Date: 10 months ago

Review №55

Rating: 5

Date: 10 months ago

Review №56

Rating: 5

Very good car rental company. And staff also very supportive. Thanks

Date: 10 months ago

Review №57

Rating: 5

Date: 11 months ago

Review №58

Rating: 1

Date: 11 months ago

Review №59

Rating: 5

Date: 11 months ago

Review №60

Rating: 1

Strange treatment and very high prices

Date: 11 months ago

Review №61

Rating: 1

I have Been travelling around the world and used many rent a car.. This one Is the worst ever

Date: 11 months ago

Review №62

Rating: 5

Date: a year ago

Review №63

Rating: 1

dont rent any care from this company they taken all deposite 2500aed for this invisible dunt

Date: a year ago

Review №64

Rating: 1

I have not received my 2000aed deposit back from Dollar (debit card payment) and it has been 70days since I returned the car. I keep getting promised it is being processed but yet no money.

Date: a year ago

Review №65

Rating: 1

Very bad customer services ever.

Date: a year ago

Review №66

Rating: 1

One of the worst rental Co. Just finding every way to loot their customers.!!! WORST MAX.

Date: a year ago

Review №67

Rating: 1

Date: a year ago

Review №68

Rating: 1

Very very bad.. The insurance amount of 3000 riyals was not returned.. A thieves and fraudulent company. May God not grant them success. May God suffice me, and He is the best disposer of affairs.

Date: a year ago

Review №69

Rating: 5

The employees are very nice to deal with Very nice staff

Date: a year ago

Review №70

Rating: 5

Very good office i would say!

Date: a year ago

Review №71

Rating: 5

Excellent, economical and fast in dealing

Date: a year ago

Review №72

Rating: 5

I had very bad experience with a different car rental company in the past. but this time i found Dollar is the Best car rental company in UAE. The African girl (forgot her name) at the reception was very helpful and very good customer service attitude. I will definitely recommend my friends

Date: a year ago

Review №73

Rating: 1

cannot give 0 if can I will give 0 star . Worst service ever . Not punctual , no one pick up call , after payment nobody care is the car ready for you . Waste my time on them . Worst company ever

Date: a year ago

Review №74

Rating: 5

Dollar is the best rent a car

Date: a year ago

Review №75

Rating: 1

This this a joke. Never again.

Date: a year ago

Review №76

Rating: 4

Best service

Date: a year ago

Review №77

Rating: 5

Great experience. The staff at the counter in Head Office is giving a quality service

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 5

Good customer service , definitely going to rent again

Date: a year ago

Review №80

Rating: 5

Satisfied with the service will definitely rent again

Date: a year ago

Review №81

Rating: 1

Not good

Date: a year ago

Review №82

Rating: 1

I had to chase these crooks for 3 months for them to return my deposit for a long term lease. They ignored my emails and phone calls. Disgraceful!

Date: a year ago

Review №83

Rating: 5

Date: a year ago

Review №84

Rating: 5

Date: a year ago

Review №85

Rating: 1

I gave 1 star because I couldt give 0. It was the worst experience I have ever had with a car rental company. 1. I payed full insurance and wrote to them ahead that I have a Company debit card on my name that I use and said it was ok since it was on my name. At the counter they charged me 5000 aed for deposit because it not a company credit card. Even tho I had full insurance :) 2. I reserved also a baby seat and at the counter they said they have available just one that was smaller than it was legal for my baby. I said I want to cancel the reservation and they said I will lose the reservation money and the deposit of 5000 aed will be returned to me in 2 months so I was forced to take that baby seat or start my holiday 2000 euro poorer 3. When I returned the car they found a small scratch on the tyre and the rim and said that is payed extra since my FULL INSURANCE didnt cover it :). I asked for the pictures taken when I took the car so I can make sure it was not there already and they refused saying they were bad quality and I couldnt tell. So, DOLLARUAE is just a scam doing all they can to rip you off :)

Date: a year ago

Review №86

Rating: 3

Date: a year ago

Review №87

Rating: 1

This car company will find away to take more money from you and customer service is the worse specially Muscat Airport supervisor When I rented a car from Muscat airport they told me I have to bring the car back clean and before I returned the car I washed the car inside out and when I returned it the guy checked it and said all good and I confirmed with him theres no more surprises and he said for sure After few hours they charge me for smoking in the car without any notice or call and I dont smoke and no one smoked in it Since then I am trying to speak to the supervisor/manager and they told me he will call you back but no one did and they never returned my stolen money $50 riyals I wanted to share this to make sure they dont scam more people

Date: a year ago

Review №88

Rating: 1

The staff they have in Salfa 2 spinneys are very rude and talk to the customer driver and maid in a bad way. They dont care at all. Change them.Very rude staff

Date: a year ago

Review №89

Rating: 5

Excellent service, easy and fast. The car was clean and ready to go. Thanks

Date: a year ago

Review №90

Rating: 1

Be careful, on the fines keep on going and going, eventhough the rental already more than 1 month. it doesnt make any sense.

Date: a year ago

Review №91

Rating: 1

rip off company. they will charge you over and over again without further explanation. better be aware of this company

Date: a year ago

Review №92

Rating: 5

Date: a year ago

Review №93

Rating: 5

Date: a year ago

Review №94

Rating: 1

They never return money back for the deposit. Stay away!

Date: a year ago

Review №95

Rating: 1

We have 3000 AED deposit paid since 11.10.2022 and not even after almost 90 days they didn t paid back. Nobody is answearing calls, e-mails, whstaspp stay away from this conpany. Also on their facebook page there are more people complaining for the same situation

Date: a year ago

Review №96

Rating: 2

Honestly they will be hours late to drop off, they will not communicate what s needed, you will spend half of your day trying to get the car , they will over charge and they will hold your credit deposit for 14 days per the contract. DO NOT USE A DEBIT CARD OR SHARE ANY BANK INFO! They have runners that go around the city picking up and dropping off so you don t really know who you are dealing with and your are constantly repeating yourself to different ppl. Never even got the kids car seat or a follow up call after requesting it. They charged me $2500 AED on my card. Thank God for Amex platinum. One call and the hold is dropped. Just be weary there are hoops to jump through as everyone stayed. Be careful and tour responsibly. Hope this helps.

Date: a year ago

Review №97

Rating: 1

Talking to the Customer service, confirmed everything for 150 Drham, i spent 50 drham for Taxi to get to the rental, when i get there they ask for Physical passport while they didnt tell me that i have to have the physical passport then i had to spend 50 to go back and 50 to come back total i spent 150 which was the price of renting the car for the day they were not helpful and made me very un happy .

Date: a year ago

Review №98

Rating: 5

The staff is very helpful

Date: a year ago

Review №99

Rating: 5

My name is Ravi and recently booked Toyota Yaris for 3 days from Fri 30th Sept to Mon 3rd Oct 2022. The online booking was unexpectedly SMOOTH. Thereafter to each and every staff that i spoke on their landline and mobiles it was very friendly, helpful. I got car delivered on scheduled time and i returned the car almost as clean as when i took it ; and their collecting back the car was also without any hassle and timely. I am writing this very positive review because earlier i had bad experience with other car rental companies where i had to wait for months and then resorted to file complaint with the Consumer Protection Divn of Dubai Economy and then promptly got refund of my security deposit. I found the step by step and overall experience all pretty good. I only wish DOLLAR maintains and keeps eye on having satisfied customers and earn their loyalty an faith. Best Regards.

Date: 2 years ago

Review №100

Rating: 5

Date: 2 years ago

Review №101

Rating: 4

Online deals are great. They need 3 to 5 hours to get car ready. Book ahead of time and you will get good deal.

Date: 2 years ago

Review №102

Rating: 5

Excellent experience and they have multiple office to drop off your cars.

Date: 2 years ago

Review №103

Rating: 5

Date: 2 years ago

Review №104

Rating: 1

It was a horrible experience with them. They don t deserve even a single star. They were not clear about the method of the deposit policy . So they charged me 157 AED , When I talked to the customer service she didn t mention the deposit policy to me although she has explained everything then I discovered that she wanted me to pay the cost of the rental without knowing about their way. After I paid she said We don t accept debt cards which I didn t have. When I complained they said it is in the website , when I refer to the website I found it at the very end of the page & it was gray font , & there was no title or any sign says this a deposit policy.

Date: 2 years ago

Review №105

Rating: 5

The service was awesome, and the staff was very nice.

Date: 2 years ago

Review №106

Rating: 5

Best car rental experience. Monthly deals are so good. Ask for Value Car Rental scheme if you are looking for a daily driver

Date: 2 years ago

Review №107

Rating: 5

Good support, best cars

Date: 2 years ago

Review №108

Rating: 5

Date: 2 years ago

Review №109

Rating: 4

Date: 2 years ago

Review №110

Rating: 1

I came to Korea What was the additional payment of 231.22AED by card??? I was told that the deposit of 3000AED would be returned quickly as it was automatic, but I am still in the dark. Please respond quickly. After trip to Dubai, I came back to Korea. Suddenly 231.22AED is paid for something (I dont know why??) We paid the gas and tolls fee already as I returned the car to Dollar rental car. Also I didnt get deposit 3000AED. Can I get the deposit? and why additional fee was automatically paid without notice???

Date: 2 years ago

Review №111

Rating: 5

Date: 2 years ago

Review №112

Rating: 5

Date: 2 years ago

Review №113

Rating: 5

Date: 2 years ago

Review №114

Rating: 5

Date: 2 years ago

Review №115

Rating: 5

Date: 2 years ago

Review №116

Rating: 5

Date: 2 years ago

Review №117

Rating: 5

Great service and nice clean car . Good customer service by shehan team member at Arenco building location .

Date: 2 years ago

Review №118

Rating: 5

Date: 2 years ago

Review №119

Rating: 5

Shehan was soo friendly and professional in dealing with all my queries and needs. Thank you dollar cars

Date: 2 years ago

Review №120

Rating: 4

Date: 2 years ago

Review №121

Rating: 5

Excellent Customer Service And Really Helpful

Date: 2 years ago

Review №122

Rating: 5

excellent service, staffs were very friendly and helpful, will definitely rent again with Dollar.

Date: 2 years ago

Review №123

Rating: 1

Only one employee was at the desk to deal with all customers and we had to wait 1 full hour in order to start our car rental process even though a pre booking was made.

Date: 2 years ago

Review №124

Rating: 5

Date: 2 years ago

Review №125

Rating: 5

Date: 2 years ago

Review №126

Rating: 5

Date: 2 years ago

Review №127

Rating: 5

Date: 2 years ago

Review №128

Rating: 5

Date: 2 years ago

Review №129

Rating: 5

Date: 2 years ago

Review №130

Rating: 5

Date: 2 years ago

Review №131

Rating: 5

Date: 2 years ago

Review №132

Rating: 1

Be careful, money will be deducted from your visa a month after your return

Date: 2 years ago

Review №133

Rating: 5

The company they deal with is excellent

Date: 2 years ago

Review №134

Rating: 5

Best service

Date: 3 years ago

Review №135

Rating: 1

Customer service is terrible. Website is outdated. App on iPhone is outdated. Offers arent updated, and you have to contact them to ask whether the offer youre seeing on THEIR website is still valid. emails arent responded to and ignored.

Date: 3 years ago

Review №136

Rating: 1

The worst rental company ever

Date: 3 years ago

Review №137

Rating: 3

Date: 3 years ago

Review №138

Rating: 5

Christian was a great sales executive and I am happy the way he dealt for my car hire. I will always recommend my friends to dollar.

Date: 4 years ago

Review №139

Rating: 5

Good customer service, awesome car

Date: 4 years ago

Review №140

Rating: 5

Date: 4 years ago

Review №141

Rating: 5

For me dollar rent a car is the best for all the time....very easy and swift services from sales staff and operational team...never feel that I am taking car on rent...its like I am taking my own car...thanks to all dollar team for good services.

Date: 4 years ago

Review №142

Rating: 5

High standard and awesome-fast customer service. Highly recommended car rental company in Dubai! @Rose, Yolly and the whole team - Thank you! You guys rock! Looking forward to being with Dollar Rent A Car-Dubai, for a long time Stay blessed!

Date: 4 years ago

Review №143

Rating: 5

Great cars good service and value for money

Date: 4 years ago

Review №144

Rating: 5

I have used Dollar Rent A Car for my last 6 months in Dubai and every interaction and experience was a pleasurable one. A big big thank you to Ms. Rose Anne Daligdig who delivers exceptional service every time! No delays and nothing is too much to ask of her. I can recommend this company and especially Rose Anne without a doubt. Again thanks for the amazing service, a true 5 star experience :)

Date: 4 years ago

Review №145

Rating: 5

I highly recommended Rose Ann, shes so accommodating and friendly, she will give you a discount offer too. Thank you

Date: 4 years ago

Review №146

Rating: 5

Good service. Very cooperative staff. Vehicles are in excellent condition

Date: 4 years ago

Review №147

Rating: 5

Rose ann

Date: 4 years ago

Review №148

Rating: 5

Highly recommended. Thanks ROSE for an excellent customer service.

Date: 4 years ago

Review №149

Rating: 5

Thanks for Ms Ann whos is honest and having brilliant customer services.The most reliable car rental with many car categories to chose from.

Date: 4 years ago

Review №150

Rating: 5

Best car rental company . Quickly replied to all my queries and provided the requested car in a very timely manner . their sales rep Rose Ann is very good & professional . I will refer Dollar to all my friends . Thank you Rose Ann !!!

Date: 4 years ago

Review №151

Rating: 5

Thank you for the fast and very smooth transaction specially to Ms.Rose Ann she s very accommodating..Thank you dollar

Date: 4 years ago

Review №152

Rating: 5

The guy in this photo was awesome! he was very helpful and the transaction was seamless. Kudos to you guys!

Date: 4 years ago

Review №153

Rating: 5

Was such a great experience with Dollar Car Hire. Looking forward to hiring from you again.

Date: 4 years ago

Review №154

Rating: 5

Awesome customer service. Will rent again and will refer a friend as well. Thank you dollar

Date: 4 years ago

Review №155

Rating: 5

Good service

Date: 4 years ago

Review №156

Rating: 4

Date: 4 years ago

Review №157

Rating: 5

Date: 4 years ago

Review №158

Rating: 4

Good service

Date: 5 years ago

Review №159

Rating: 5

Great service

Date: 5 years ago

Review №160

Rating: 4

Cheapest office

Date: 5 years ago

Review №161

Rating: 5

Date: 5 years ago

Review №162

Rating: 5

Date: 5 years ago

Review №163

Rating: 1

Very Bad rent a car service Worst experience Im having with them currently, Im keep calling them for couple of weeks for service replacement of my vehicle which is I am using more than 2 years, till now no buddy call me back for the service, they dont even care about their customers!!! Vehicle number 98074

Date: 5 years ago

Review №164

Rating: 3

Not far from Dubai Central Park. Level crossing offering a magnificent view.

Date: 5 years ago

Review №165

Rating: 5

Very very excellent

Date: 5 years ago

Review №166

Rating: 3

Reflects the Miserable owners management of Arenco group

Date: 5 years ago

Review №167

Rating: 5

Date: 5 years ago

Review №168

Rating: 1

Date: 5 years ago

Review №169

Rating: 5

Date: 5 years ago

Review №170

Rating: 1

Not recommended at all . Expensive with stupid customer service .

Date: 6 years ago

Review №171

Rating: 1

Date: 6 years ago

Review №172

Rating: 4

Date: 6 years ago

Review №173

Rating: 1

I would strongly advise everyone not to deal with this rental company who believes in flushing the money out of clients pockets. Can you imagine, every time when you call these people they will simply tell you that they have cars available starting from 400 aed per day. Trust me you don t want to take chance getting service from dollar rental company. They can make you cry in terms of your budget , trust me . Reg Abhishek

Date: 6 years ago

Review №174

Rating: 5

Date: 6 years ago

Review №175

Rating: 5

very good deals ask about the 1 year offers ask about the value car offers

Date: 6 years ago

Review №176

Rating: 5

The most reliable car rental with many car categories to chose from.

Date: 6 years ago

Review №177

Rating: 4

Their agent named Nijay is very helpful

Date: 6 years ago

Review №178

Rating: 5

They provide a great service to the customer

Date: 7 years ago

Review №179

Rating: 1

I rented a car from them in Augusta 2016, and they blocked 1500 AED from my visa card, now almost one year and they did not release the amount yet, i will never ever deal with this company again

Date: 7 years ago

Review №180

Rating: 5

Quick checkout.

Date: 7 years ago

Review №181

Rating: 5

The best car rental services and lots of available vehicles

Date: 7 years ago

Review №182

Rating: 5

Dollar Rent-a-car have some cars I have not seen before in any other company. Clean cars, on time, great service. Very happy customer!!

Date: 8 years ago

Review №183

Rating: 4

Date: 8 years ago

Review №184

Rating: 1

We rented a car at Dubai Airport. Dollar rent a car blocked 1500 AED and promised to release the amount after 2 weeks. Months have passed and they did not return the 1500 AED despite the numerous requests. This is not honest and is unacceptable. I do not recommend doing any transactions with this company.

Date: 8 years ago

Review №185

Rating: 1

The worst car rental experience, wouldnt recommend and wont be using again! Customer service and efficiency was appalling, they didnt have any communication skills to be dealing with customers.

Date: 8 years ago

Review №186

Rating: 1

Horrible!! never never rent from them. Customer service is a joke. nobody knows whats going on and they wont help to clarify anything for you. Told us we were getting a good deal, ended up costing us more that if we rented a luxury car from another company. The first car they brought us was scratched and dented all over and smelled of smoke, even though they assured us no one had smoked in it before. The second one they gave us was a 2014 but ran like it was from the 1990s. could barely make it to 100kph and if we did get above that it would stall or shake. When we called to explain this problem them to us they told us that the car was in perfect condition and didnt have any problems. The trunk carpeting was ripped up all over the place and the jack for the spare tire was missing. The car was not acceptable for a rental car standards in anyway. DO NOT RENT FROM THESE GUYS!!!! COMPLETE RIPOFF!!!

Date: 9 years ago

Review №187

Rating: 1

DOLLAR RENT CAR REFERENCE SCAMS, BE CAREFUL!!! I rent car on regular basis as I prefer expensive car on the weekends and cheap car during workdays. Last month I booked cheap car with Dollar. Not to mention that the car itself was in very bad technical condition, it was also full of scratches, like more than 100. When I was taking the car we had put the scratches with the employee on the car map, basically the map was just entirely covered with our notes, although employee insisted that nobody looks at it, because the cars are crap as he referred to them and nobody checks their condition. However when I was returning it one day later (I took car just for one day) a different manager suddenly showed controversial attitude, he became very irritated with the car condition and started to diligently check the scratches against the map, finally he found one scratch size of half a centimeter that was not mentioned on the map and started to demand that I had damaged the car! I called the police, but they refused to come quickly!!! I waited for 2 hours, nobody showed up. Then employee lied to me saying that if I write a report about this situation then nothing happens, , they just need a report to protect themselves. I wrote a report saying that we (me and employee) didnt put one of the tiny scratches on the car map when I was renting the car. What happened next? They charged be $400 US Dollars on spot in 10 minutes after I left the office!!! I told about this story my friends and it turned out to be that I was not along. NEVER USE THIS COMPANY SERVICES, THIS IS SCAMMMMMM!!!!!

Date: 9 years ago

Review №188

Rating: 4

Date: 9 years ago

Review №189

Rating: 1

When I was filling the document of my 1 month rental, the employee told me mistakenly that they only offer the worst cars for monthly basis. But I didnt expect it to be worse than what I got (the car was 2013 model but full of scratches, around 65K KMs, the car keep making weird noises on the road, and the worst is that car smells like a smoking room from inside!!) I couldnt drive without opening the windows and switch of the AC and they put a sign (NO SMOKING) in the car. Well, I used very cheap and budget rental car in Dubai but never faced the above issues but I expected a quality as their prices not cheap. I wonder if theres any contact of Al Moosa Enterprises to report this.

Date: 10 years ago

Review №190

Rating: 4

Date: 10 years ago

Review №191

Rating: 5

Best Rent A Car In Dubai -Dollar Rent A Car Dollar Rent A Car Dubai is having amazing service . Prompt in Replacements. Nice and Clean cars at very discounted Price.

Date: 10 years ago

Review №192

Rating: 1

DO NOT RENT here! The power-lighter was not working (therefore i couldnt use the GPS) and it took them 2 days to change the car. Once they managed to bring another car, they delivered one with VOMIT all over the carpet. The service is HORRIBLE, theyre personel doesnt speak fluent English and the quality standards of this company (at least in UAE) are terrible. Look somewhere else, otherwise youll end up spending most of your holiday fighting to get a decent service.

Date: 10 years ago

Review №193

Rating: 4

Date: 11 years ago