About the Company
rating: 4.8
Direct Rent A Car have taken a slogan of quality service at reduced prices. A mission that works to achieve through the provision of the best cars in the UAE at a reasonable prices.
Categories
- Car rental agency
Contact Information
Phone: +971 58 222 8916
Website: http://www.directrentacar.ae/
Address: Noor Al Safa Building, City Tower - Shop 03 - Al Jaddaf - Dubai - United Arab Emirates
- Monday: 9 AM–9 PM
- Tuesday: 9 AM–9 PM
- Wednesday: 9 AM–9 PM
- Thursday: 9 AM–9 PM
- Friday: 9 AM–9 PM
- Saturday: 9 AM–9 PM
- Sunday: Closed
Reviews
Review №1
Rating: 5
I had a pleasant experience with Direct Rent a Car after trying a couple of other car rentals. The team is extremely professional, prompt and helpful. Security deposit was returned after a month as mentioned by them.
Date: 2 weeks ago
Review №2
Rating: 5
Thank you Raychelle for assisting me. It was a great help!
Date: 3 weeks ago
Review №3
Rating: 5
First time in Dubai, car rent near the hotel and I decide to rent based on the reviews of other users, right choice, top welcome, they provided me with a practically new car for 4 days, transparent on all the procedures, obviously excellent price, a sedan for 90aed per day more than fair, small deposit with card and no problems at check out. Congratulations if I return to Dubai you will be my choice in car rental. Greetings Christian
Date: a month ago
Review №4
Rating: 5
Thank you for Mr. Jerick the staff there helping me for smooth process!
Date: a month ago
Review №5
Rating: 5
Very accommodating staff
Date: a month ago
Review №6
Rating: 5
Perfect! serious ! Always here. Im so happy. Thanks for all this year
Date: 2 months ago
Review №7
Rating: 5
Great Customer Service. Incase you need something regarding Car services they assist you straight away! A reliable company would recommend.
Date: 2 months ago
Review №8
Rating: 5
Date: 3 months ago
Review №9
Rating: 5
What an excellent service they have!!!
Date: 3 months ago
Review №10
Rating: 5
Date: 3 months ago
Review №11
Rating: 5
Date: 3 months ago
Review №12
Rating: 5
Excellent
Date: 3 months ago
Review №13
Rating: 5
I have been renting with Direct rent a car for a while now. The customer service is great, as soon as you need something they assist you straight away! Reliable company would recommend
Date: 3 months ago
Review №14
Rating: 5
Direct rent staff is very cooperative and helping nature. Good customer support. New cars with latest models.
Date: 4 months ago
Review №15
Rating: 5
Exceptional service from Jeric & Rachel at Direct Car Rental! Luxury & professionalism shine with their top-notch skills. Enjoyed their efficiency & friendliness!
Date: 4 months ago
Review №16
Rating: 5
Date: 4 months ago
Review №17
Rating: 5
Top-notch service from Direct Rent A Car! Their Cars and Staff are great specially Raychelle & Jerick are fantastic. Great car experience!
Date: 5 months ago
Review №18
Rating: 5
Date: 5 months ago
Review №19
Rating: 2
Be aware no early return for a weekly contract despite the common practice with other companies they charge you daily if you return early . When you ask why they say it is in our policy which they don t tell you when you do the rent . You better read the policy
Date: 5 months ago
Review №20
Rating: 5
Awesome experience. I negociated by whatsapp and opted for delivery the car on the hotel. They were super gentle all the time, the price is much better than the big car rental companies. The car check-in and out are super honest. I am on my second rental with them
Date: 5 months ago
Review №21
Rating: 5
Excellent service professional and customer friendly. Awesome experience
Date: 5 months ago
Review №22
Rating: 5
Date: 5 months ago
Review №23
Rating: 5
Good service!
Date: 6 months ago
Review №24
Rating: 5
Date: 6 months ago
Review №25
Rating: 5
Date: 6 months ago
Review №26
Rating: 5
Date: 6 months ago
Review №27
Rating: 5
Excellent service and smooth transaction.
Date: 6 months ago
Review №28
Rating: 5
Excellent service of Jerick, Rachele and Rodmar. Smooth transaction and staffs are friendly.
Date: 7 months ago
Review №29
Rating: 5
Excellent service!!
Date: 8 months ago
Review №30
Rating: 5
Date: 8 months ago
Review №31
Rating: 5
Date: 8 months ago
Review №32
Rating: 5
Date: 8 months ago
Review №33
Rating: 5
Excellent experience and proficient dealing with costumers
Date: 8 months ago
Review №34
Rating: 5
I rented cars from them twice during the last 2 years, communication was very clear with prompt response from the time I reserved the car before coming to UAE until after returning the car. The service of delivering and getting back the car from the airport was great and always on time
Date: 9 months ago
Review №35
Rating: 5
I recently rented a car with them and had a fantastic service experience. The booking process was seamless, and the staff was friendly and efficient. Competitive prices. Highly recommended!
Date: 9 months ago
Review №36
Rating: 5
Good prices, good cares and very good staff. Recommended.
Date: 9 months ago
Review №37
Rating: 5
Date: 9 months ago
Review №38
Rating: 5
Very affordable price and very accommodating agents. And also fast approval and transactions. I recommend this for those who want have a car rental.
Date: 11 months ago
Review №39
Rating: 5
Thank you for a wonderful service, i had an easy time thanks to your service. Thanks to their great staff Raychelle and Jerick for answering all of my inquiries. Thank you i had a great experience
Date: 11 months ago
Review №40
Rating: 5
Date: 11 months ago
Review №41
Rating: 5
excellent service. The work team is cooperative and in constant communication. Thank you View
Date: 11 months ago
Review №42
Rating: 5
The process was smooth and easy. Jerick was very helpful in answering all of my queries. It s my first time to try another rental company and so far so good. Keep it up! By the way, this is the best thing . they allowed me to put a tint on my windows, soooooo 5 stars for that!!
Date: a year ago
Review №43
Rating: 5
Marvic was the staff member who handled my entire rent-a-car service. I was really impressed with how smooth the whole process was. Not only was I given the freedom to choose the car I wanted after trial but the entire documentation was handled efficiently. Thank you so much direct rent a car. Much recommended!
Date: a year ago
Review №44
Rating: 5
Super friendly staff, accommodating and excellent service.
Date: a year ago
Review №45
Rating: 1
My car didn t start in Abu Dhabi because the battery was drained (not my fault) I had to go back to Dubai by taxi. I claimed the reimbursement of the 345 AED to direct rent a car. They told me yes we will reimbursed you and finally it turned into we give you a voucher for the next rental. Unacceptable. I do not recommend this company.
Date: a year ago
Review №46
Rating: 5
Good Service
Date: a year ago
Review №47
Rating: 5
I rented a car with them, the service is good, cars are clean and well maintained, will definitely rent a car with them again.
Date: a year ago
Review №48
Rating: 5
Great service, one of the best car rental service in Dubai
Date: a year ago
Review №49
Rating: 5
Good service and gentle team!
Date: a year ago
Review №50
Rating: 5
Best Rent a Car company in Town.
Date: a year ago
Review №51
Rating: 1
Over worried
Date: a year ago
Review №52
Rating: 5
In my experience of renting cars. Direct rent a car is the best place. Quick services amazing and clean car and affordable prices.
Date: a year ago
Review №53
Rating: 5
I rented a car for 2 weeks. Very approachable staffs.
Date: a year ago
Review №54
Rating: 5
In my experience of renting cars, Direct rent a car is the best place. Very supportive staffs, quick services, amazing cars and affordable prices. Thanks for the service you guys provide
Date: a year ago
Review №55
Rating: 5
Rented a car for a few days. Very professional and quick service. Patrick and Jericho took care of my enquiry and made the whole process quite simple. I even got gentle reminders from the team to check whether I will be returning the car or extending it for another day. Will definitely rent again!
Date: a year ago
Review №56
Rating: 5
They are very helpful and helped me find an amazing apartment, Bashar is a superstar
Date: a year ago
Review №57
Rating: 5
Easy to deal with. No hidden charges.
Date: a year ago
Review №58
Rating: 1
Date: a year ago
Review №59
Rating: 5
Date: a year ago
Review №60
Rating: 5
Office is clean, staffs are very accomodating and cars are in good condition, it is one of the best car rental service here in UAE.
Date: a year ago
Review №61
Rating: 5
The service was very smooth and perf . Staff were friendly and very supportive and professional
Date: a year ago
Review №62
Rating: 5
Very good service with the staffs .car was very good . U will choose next time also same this rental car pls go and experience the service
Date: a year ago
Review №63
Rating: 5
Best experience ever, ill give it a 5 star. They give no deposit options and they have the best price. The car was neat and smooth to drive, well maintained. Staffs are so friendly and approachable.
Date: a year ago
Review №64
Rating: 5
The Nissan Sunny 2022 model saloon car that I rented for a week was well maintained, clean interiors devoid of any cigarette smell. Jerico and his team were extremely helpful.... will certainly patronise in future as well
Date: a year ago
Review №65
Rating: 5
Good car rental price and helpful staff.
Date: a year ago
Review №66
Rating: 5
Excellent service from direct rent a car staff
Date: a year ago
Review №67
Rating: 5
Date: a year ago
Review №68
Rating: 5
Excellent service very nice people very helpful N Co oparstive always happy to deal with them.
Date: a year ago
Review №69
Rating: 5
Great prices, great availability, minimum rental three days
Date: a year ago
Review №70
Rating: 5
Good customer service and communication during the rental. No issues with extending or even discussing the different options and rates. Would happily use again.
Date: a year ago
Review №71
Rating: 4
Good Service, New Clean Cars & economical rates. However they kept security AED 1500 per car for 30days which is a LONG time NOT good for us/customer whereas all UAE fines come within a week. There was only one card machine at their office which was NOT working properly took us 30 minutes just to get the car issued. They should NOT hold security for 30days but max 15days.
Date: a year ago
Review №72
Rating: 5
Date: a year ago
Review №73
Rating: 4
Date: a year ago
Review №74
Rating: 5
Nice cars, super quick respond and delivery Highly recommend
Date: a year ago
Review №75
Rating: 5
Best car rental service affordable and reliable all vehicles brand new very trusted and easy stuff to work with. For sure highly recommended.
Date: a year ago
Review №76
Rating: 5
Date: a year ago
Review №77
Rating: 5
Good service, comfortable and clean car, nice people. Thank you
Date: a year ago
Review №78
Rating: 5
Good
Date: a year ago
Review №79
Rating: 5
Very help, friendly and clean car. The car was dropped to my hotel. The handover was very swift. Highly recommended
Date: a year ago
Review №80
Rating: 5
highly recommended, fast friendly furious, well done thank you
Date: a year ago
Review №81
Rating: 5
Excellent company. The employees are cooperative, respectful and in contact with the customer. The cars are clean I will try again by renting from them
Date: a year ago
Review №82
Rating: 5
Had a very good experience to take the car on rent, staff was so accompanying and helpful. Great service and fast delivery, good car and grace time for delivery.
Date: a year ago
Review №83
Rating: 5
Excellent team and service Car was delivered exactly to my apartment. Car is brandnew and fresh
Date: a year ago
Review №84
Rating: 5
Date: a year ago
Review №85
Rating: 5
Everything was fast and good. Get a new car for rent. Thank you very much. Service is very good. Friendly and trustworthy. Car MG 5 Sedan.
Date: a year ago
Review №86
Rating: 5
great car rental. always help and make a nice price on the market. if you do not violate, drive well and carefully with the car, there will be no problems. Managers are always quick to respond and help. From myself I recommend the manager Nelly. excellent specialist!
Date: a year ago
Review №87
Rating: 5
Good selection of cars at excellent prices, available immediately at the door. Economy-SUV cars, new perfect condition. Outstanding service, friendly staff really helped and made the booking process very easy and straightforward. Perfect place for an easy car rental.. thanks a lot!) Ideal rental. After a long search, we accidentally came across... great prices, all new cars are in stock right there. Simple registration process, wonderful staff helped us get everything done quickly. Cash dollars are accepted at the official exchange rate.
Date: a year ago
Review №88
Rating: 5
Very good and trust worthy company for renting a car. Arnel (lady behind reception) is VERY helpfull. We had a emergency in the midde of night and she helped us out very quickly. I give this company a 10/10. Very helpfull, friendly and good cars. THANK YOU
Date: a year ago
Review №89
Rating: 5
Best expirance ever, they have really good service and the staff is so professional
Date: a year ago
Review №90
Rating: 5
Good company , they have a new car
Date: a year ago
Review №91
Rating: 5
Quick and easy. New car models, really clean. The staff is extremely helpful. Will definitely use them for future requirements
Date: a year ago
Review №92
Rating: 5
Very easy and fast transaction! I will surely recommend and go back to them anytime we need rent a car. Staff are very accommodating and quick to response. Thank you so much!!!
Date: a year ago
Review №93
Rating: 4
Very organised and helpful staff. Cars in good condition, just wish rental car companies would select cars with apple car play / android auto. Most customers use this to get around and there isn t always a convenient spot to put a phone down.
Date: a year ago
Review №94
Rating: 4
It was a good experience hiring a car with direct rent a car the sales team or customers are very accommodating and they have a good quality car with low cost rent very practical. Thanks for your kind assistance and good services
Date: a year ago
Review №95
Rating: 5
Very easy to work with and cars are new and in good condition.
Date: a year ago
Review №96
Rating: 5
Great service by the staff here. Pre rental, the staff answered all my queries by WhatsApp. Service was prompt and efficient. Thanks to all the friendly staff who served me - Arnel, Guvy and Janine!
Date: a year ago
Review №97
Rating: 5
Super fast, efficient and nice staff. Everything was done and arranged before my arrival to collect the car. Well done and thank you.
Date: a year ago
Review №98
Rating: 5
I rent a car from the company many times and I am always happy as a customer. They are very professional and helpful . Arnel helps me a lot and always very kind .
Date: a year ago
Review №99
Rating: 5
Good service.
Date: a year ago
Review №100
Rating: 5
I thank the agency for the welcome and the availability. the choice of cars and wide and the prices are attractive. Thanks.
Date: a year ago
Review №101
Rating: 5
The service was quick and very good. I have yet to return the car but everything up until now has been perfect.
Date: a year ago
Review №102
Rating: 5
Ive used this car rental by recommendation of my good friend. I havent mistaken because this company provides really client - oriented services: cars, support and overall experience are perfect. Thank you!
Date: a year ago
Review №103
Rating: 5
Satisfied with their service -polite, helpful, reliable. Definitely would recommend it.
Date: a year ago
Review №104
Rating: 5
Date: a year ago
Review №105
Rating: 5
Date: a year ago
Review №106
Rating: 5
This Is the rental Car company that you can absolutely trust on it. Express & fast delivery to your location. Madam Arnel was very wonderful, patient and absolutey mangificent, she make all her best to satisfy our expectation. The rental price was very correct. We recommend the Direct Rent a Car as the only and the best rental car company in the UAE.
Date: a year ago
Review №107
Rating: 4
Good service and good stuff they very helpful
Date: 2 years ago
Review №108
Rating: 5
Direct Rent a Car is the best car rental agency I had used in Dubai. They have well maintained cars, reasonable pricing, high milage allowance (monthly 6000 km), no hidden charges and simple paper works and procedures. Dealing with Janine was a wonderful experience. She provides all details in advance, answered all the queries, and gave a brand new car with 0 km. She is always available online and over the phone to address all the requests and concerns. Highly recommended car rental company in Dubai.
Date: 2 years ago
Review №109
Rating: 5
Date: 2 years ago
Review №110
Rating: 5
Professional car rental service with latest fleet of cars. Had a great experience with this company. Would always recommend.
Date: 2 years ago
Review №111
Rating: 4
Was happy to get a car from Direct rent a car & currently using with excellent rates. Their representative Arnel was very warm, professional & coffee was great :) The area for improvement for them is that they need to cooperate a bit more with customers and ensure a visa/debit card machine is available at the office since the only machine they had was with a driver who was out of office to charge other customers and I had to wait for good 30 minutes for him to return so they can charge me!
Date: 2 years ago
Review №112
Rating: 5
Was a pleasure dealing with Janine while leasing a car. She made the transaction very easy. The guys delivering and picking up the vehicle were very polite. Highly recommend when leasing, give Direct a call.
Date: 2 years ago
Review №113
Rating: 5
Fast and efficient service.
Date: 2 years ago
Review №114
Rating: 5
Solid customer service, very responsive.
Date: 2 years ago
Review №115
Rating: 5
Amazing Staff...Janine...was witty and professional. They had the car over to me within a few hours of contact. Renewal was quick and easy. Would highly recommend for long-term or short-term rental.
Date: 2 years ago
Review №116
Rating: 5
Excellent services, very polite team. I really recommend this company! thank you so much Direct team for the wonderful experience
Date: 2 years ago
Review №117
Rating: 5
Date: 2 years ago
Review №118
Rating: 5
Very good company!
Date: 2 years ago
Review №119
Rating: 5
Fast and easy to deal with, I would recommend the company
Date: 2 years ago
Review №120
Rating: 5
Great customer experience, availability and safety always on the fight level. Much appreciated and highly recommended.
Date: 2 years ago
Review №121
Rating: 4
Very good
Date: 2 years ago
Review №122
Rating: 5
I have used direct rent a car several times while being in Dubai. Always had a great service, very friendly staff and most importantly a good price! Highly recommended!!
Date: 2 years ago
Review №123
Rating: 5
Car rental company you can trust. Very fast delivery to your location. Easy to communicate. Long working hours. Security deposit refunded as promised.
Date: 2 years ago
Review №124
Rating: 5
Extremely happy with the company so far. Theyve been receptive and communicative via whatsapp. The car drop off was convenient.
Date: 2 years ago
Review №125
Rating: 5
Cheap and effective. 100% service minded
Date: 2 years ago
Review №126
Rating: 5
Fantastic service, very thorough and communicated well. Instant responses, sent photos and videos of car options prior to decision too. Highly recommend
Date: 2 years ago
Review №127
Rating: 5
Highly recommend Direct Rent a Car. The team was friendly, professional and ensured the entire process of renting the vehicle was smooth. Vehicles were in excellent condition.
Date: 2 years ago
Review №128
Rating: 5
Marycar is excellent staff, she supported proactively. Thank you
Date: 2 years ago
Review №129
Rating: 5
Immediate response & good costumer service team . No need to mention about their good cars! Affordable too.
Date: 2 years ago
Review №130
Rating: 1
Avoid this company, I was cheated out of my deposit money. It was not sent back to my card, it was sent via Western Union under a fictitious name, not the company name, exceeding the 30 day time limit. I lost almost $100. I will report them to consumer protection.
Date: 2 years ago
Review №131
Rating: 5
One of the best Car Rental Agencies I have dealt with so far. You should also try and Deal with the Executive named Janine. Very professional in behaviour and also, will assist you in finding best vehicle in your budget.
Date: 2 years ago
Review №132
Rating: 5
Date: 2 years ago
Review №133
Rating: 5
Staff are very accomodating. The car is very clean in short the best car rental. Thank you more power.
Date: 2 years ago
Review №134
Rating: 5
Good rates and professional team
Date: 2 years ago
Review №135
Rating: 5
Date: 2 years ago
Review №136
Rating: 5
Staffs are excellent. Thanks to Janine, Marycar and Rhod.
Date: 2 years ago
Review №137
Rating: 5
Excellent service and reasonable price. Thank you very much
Date: 2 years ago
Review №138
Rating: 5
Received the highest level of customer service and assistance from Janine at Direct Rent a Car. She was extremely accommodating and helpful. I highly recommend Direct Rent a Car as a service provider in Dubai. Offering the best service and products in the industry.
Date: 2 years ago
Review №139
Rating: 5
Thank you for the fast and great service I recommend dealing with them because they have long experience in this field and have a modern car and all categories
Date: 2 years ago
Review №140
Rating: 5
My experiance with Direct Rent A Car was great, they helped me to find a good car with a best price ! I highly recommened them they give discounts on speacil cases for monthly rentals !
Date: 2 years ago
Review №141
Rating: 5
Great prices and the sales team is very accommodating
Date: 2 years ago
Review №142
Rating: 5
First time renting car and had the best experience! Janine from sales team was in touch with me in WhatsApp and helped me with all my requirements. Less than an hour I ve received a brand new great car. Would definitely recommend to rent the car in Dubai here. Great customer service and the best value for money.
Date: 2 years ago
Review №143
Rating: 5
Really amazing Rental car office and trustful staff , so easy to deal with them and car will reach to you any place any time you like , really this is the first time dest with them and will stay as a regular customer
Date: 2 years ago
Review №144
Rating: 5
We have rented Chevy Tahoe. The car was brand new. Service provided by the company was awesome. Car delivery was on time. All transaction was very smooth and clear. Pricing is also much better than in standard companies (at he airport). I can only recommend this company. I will come back again.
Date: 2 years ago
Review №145
Rating: 5
Had a wonderful experience renting a vehicle with Direct Rent a Car. The team was very friendly, thorough, knowledgeable and ensured the entire process of renting the vehicle was smooth. Vehicles were in excellent condition and customer service was quick to respond. I would definitely recommend Direct Rent a Car if you are looking for well maintained and hassle free car rental services.
Date: 2 years ago
Review №146
Rating: 5
Service has been great, cars very well maintained and clean, great prices and excellent customer service, I highly recommend to rent with them!
Date: 2 years ago
Review №147
Rating: 5
Fast, clear and easy definately worth it
Date: 2 years ago
Review №148
Rating: 5
The cars are clean and well service. Contract is clear, not hidden anything. Prices are great compared to other agencies.
Date: 2 years ago